They did the project the way we wanted it done. They made the changes we asked for with no fuss or bother and they completed the project way ahead of schedule. I would not hesitate to use them again.
Why ADS? - We talked with several contractors before selecting Advance Design Studio. Their presentation was the most well rounded and was an important factor in selecting Advance Design Studio for our bathroom remodeling project.
Needs And Desires - Our designer Anna Leimann was a pleasure to work with. She listened to what we wanted to do and came up with a cabinet design, and tile choices for wall and flooring, giving us options to choose from. All in all, a very satisfactory experience.
Project Proposal - We knew going into the project almost exactly what it would cost us to complete it.
Project Manager Communication - We had good communications with the Project Manager. However the Builder Trend program needs to be reviewed carefully so that everyone using it really understands it's usage. Once everyone is familiar with the program it will be an acceptable program to use for communication and updated for all parties involved in a project.
Sub-Contractors - Professionalism - The sub-Contractor were a great group of people to work with everyone was knowledgeable and completed the portion of the project in a timely manner.
Exceeding Expectations - Yes they exceeded our expectations. See number 1 and 7 above
Why ADS? - We contacted many other contractor to discuss the project. ADS was the one single contractor who provided us with everything we asked for, enabling us to make a decision on who we would choose to complete this project.
Ways To Improve - None.
Future Project with ADS - We will certainly consider them for any future projects.
We have just begun our remodeling project with ADS and don't feel that we have enough experience with them yet to recommend them to anyone. However, Carrie Galvez has been very helpful, patient, and considerate of our design ideas. She is the only person we have dealt with so far.
Investment Analysis - The initial analysis gave us a good idea of what to expect with the project. Giving us a range for pricing helped us decide our priorities.
Why ADS? - So far I would say communication has been great and that's what we hoped for.
Additional Comments - We found working with Abt for appliance selection extremely helpful. Knowing the relationship between them and ADS will hopefully prove its worth.
Why ADS? - They were all detailed. They explained every step thoroughly.
Excellent end product and very professional team.
Project Manager Communication - Matt did a great job at keeping me informed along the way.
Fears Or Concerns - I was concerned about damage to my wood floors. I did have a few issues but a solution was identified and remediated.
Exceeding Expectations - Project communication
Why ADS? - I felt like he team was very professional and easy to work with.
Ways To Improve - Nothing to add
Future Project with ADS - I would like to remodel my powder room
Additional Comments - Very pleased with Claudia and Matt.
The company and our team was fantastic, from Anna with project design all the way through the project with Jason our site coordinator and all of the crew that worked on site. They were polite, efficient, respectful of our time and space and were very neat and tidy, cleaning up their work at the end of the work day
Needs And Desires - Anna, was terrific, getting to know us, what we like and what we need, but also guiding us through the process so everything would look great, while she also was sensitive to our budget
Exceeding Expectations - Everything and everyone exceeded our expectations. We were extremely pleased
Why ADS? - We loved the presentation, the thoroughness of the proposal and the professionalism of the company, along with their desire to please us, not just complete the project
Why ADS? - I loved how organized and transparent the estimate was about both material and labor. I like how well organized the design process was. I liked all the ways that ADS visualized and illustrated my choices to make it easier for me to finalize my decisions
Additional Comments - Both of the designers that I worked with were very professional and helpful during the process. They listened to my input and also gave good guidance and suggestions when requested. They were very quick to turnaround the decisions and changes during this process
The entire team is very professional, trustworthy and efficient at their craft.
Exceeding Expectations - They exceeded all my expectations.
Why ADS? - Their experience, professionalism and trustworthiness convinced me.
Future Project with ADS - I would consider using them again.
Additional Comments - They were very easy to work with, kept my house clean and safe, and the result was beautiful. I was able to stay in touch 24/7 with their app. They were also super professional.
Advance Design was easy to work with. The designer came up with a great plan, everyone executed the plan, and we are very happy with our family room.
Fears Or Concerns - I did not have any concerns.
Exceeding Expectations - The whole project turned out much better than I expected.
Why ADS? - I called them, got a design, and went with them.
Ways To Improve - I was happy with everything.
Future Project with ADS - Yes, I will be calling on Advance Design.
Very easy to work with, flexible, understanding, and true professionals. Chris is very talented and provided us with excellent options. All you do-it-yourselfers - take a break and treat yourself and let these professionals take on your next remodel.
We contracted with Advance Design Studio for our primary bath remodel, after an in-depth research process.We were looking for a partnership with a proven company that had a stellar track record of true craftsmanship, creativity, integrity, and straightforward communication. Advance Design Studio promises and delivers “common sense remodeling”.
They employ solid, experienced, and talented professionals and the company is committed to ongoing development and improvement through engagement with trade management consulting firms like Remodelers Advantage. Every industry provides opportunities for improvement and we consider it a bonus that Advance Design Studio prioritizes skills refinement because it displays a commitment to innovation that benefits staff and customers.
Advance Design Studio provides consistent expertise and thoughtful, caring recommendations from initial design board layout to finish installation. Our experience has been that each interaction with individual team members was positive; this is a unique, considerate and kind group of professionals.
We highly recommend Advance Design Studio. In the past, we as homeowners have worked with other contractors on full basement, bathroom, kitchen remodels. Our only regret is that we did not find them sooner! We are delighted with our bathroom remodel, and the care and attention to detail from the team. We 100% endorse Advance Design Studio now and look forward to working with them on future projects.
Fears Or Concerns - We wanted to partner with an experienced Design Build company because our home is circa 1960 and has some very unique characteristics. Advance Design Studio was very diplomatic at addressing these issues and I would not hesitate to engage with them again.
Exceeding Expectations - The team is exceptional.
Why ADS? - Please see comments above. We had a rigorous evaluation process on our end. We are experienced homeowners and have been through remodeling projects previously.
Ways To Improve - No--the duration of the project was long, but this is because of the supply chain and is completely out of Advance Design Studio control. We hope that this will improve (for everyone) as the industries stabilize post Covid.
Future Project with ADS - Absolutely will, I already have a growing list. :)
Additional Comments - Advance Design Studio is great at: Communication. They are super responsive with calls and emails. They also encourage the use of BuilderTrend, an app that has the potential to streamline project management tasks and consolidate company-to-customer communications. We liked the app because it kept communications in one spot for us and for the Advance Design Studio folks. It probably reduces the need for change requests because of the enhanced communication which is a bonus for all. Design. Some projects are not straightforward. Our home is circa 1960-ish and has some creative features…. The team at Advance Design Studio is experienced enough to handle “interesting features” and recommend sensible solutions. We are so grateful for this talent. Flexibility. The supply chain is disrupted in many industries. Advance Design Studio is skilled at sourcing alternates and performed well under changing market conditions. Integrity. This is key. The team is respectful, hardworking, responsible, and patient. For example, during demolition (the loudest and most jarring part of a remodel), I had a high-pressure online presentation to deliver to senior executives. I was unable to find a safe, alternate location in time–this was during Covid lockdown and I was working from home. Our demo crew stopped the tear out for an hour so I could finish my presentation (which was successful, thank you very much). This type of respectful patience is incredibly important when you are building a long-term partnership with a design-build company. It may have delayed a short term schedule, but it has led to a long term trust, and I will not hesitate to work with this team again.
It has been an easy process. Everyone has listened to our needs. No stress
Why ADS? - Worked with them before
Additional Comments - They are the best and most amazing construction company I’ve ever worked with. Highly recommended
Thrilled with our new open kitchen!
Needs And Desires - Anna came up with a design that is just perfect and guided us in choosing great products to bring the plan to life.
Project Proposal - Very detailed so we knew just what to expect.
Investment Analysis - We knew exactly what to expect financially
Knowledge And Expertise - No problems arose that were not addressed and solved.
Project Manager Communication - We were always kept informed about any changes in scheduling. Ed was always available for any questions and kept us totalling informed of the progress and what to expect along the way.
Sub-Contractors - Professionalism - All the subs were very respectively. We had no problems whatever with anyone. All were very hardworking!
Safety & Cleanliness - Everyone picked up at the end of the day!
Workmanship - Project looks top knotch,!
Client Experience - Everyone we came in contact with throughout this project was very easy to work with.
Fears Or Concerns - My sister had a lot of trouble with communication when she remodeled. She was out of state. I knew the owners and their history. They live near us, their reputation is very good, and they are local.
Exceeding Expectations - The communication was great. As far as keeping us abreast of what was happening, the timeframe, what to do, and when to get our appliances ordered, everything fell into place very nicely. It took a while, but that was due to supply chain issues. They had no control over that; we had all the time in the world, so it was fine.
Why ADS? - Advance Design Studio is local, and I loved the design. We ended up adding a little more remodeling than we thought, but I have no regrets about that. The way they responded from day one and how detailed the information was, I felt very comfortable with them.
Ways To Improve - The subcontractors were fine. They came in and did their work as promised. I don't have any suggestions. I would have loved to have it done in two weeks, but it was a full kitchen remodel.
Future Project with ADS - If anything comes up, I will contact you.
Additional Comments - I appreciated what they did. They were all very pleasant to work with. It was a good experience. We built our house ourselves the first time around, and we didn't want to take it on ourselves as we got older.
Why ADS? - One stop shop for everything!
Additional Comments - Claudia is amazing!
We have been very pleased with our experience so far. We have changed our minds multiple times and Ewa has been so accommodating. We have never felt pressured to make a decision, but Ewa has kept us informed of price changes, lead times, etc. We are excited to get the project started!
Needs And Desires - We have asked for numerous changes and changed our minds so much throughout the process. Ewa always graciously makes the requested changes quickly.
Job well done. The project coordinator Ed and his work crew were very thorough and caring for our needs as far as the work goes. Ed, particularly is a very friendly person, like someone in the family.
Needs And Desires - Ewa Nowak was our designer. My wife and I take a long time to make up our minds and finalize decisions. Ewa stayed with us patiently for a long time working with updates and changes we made along the way till we came to a final proposal and contract. We recommend her to anyone in need of renovations. Her assistant Katie Esposito needs an honorable mention in this regard.
Project Proposal - Too though!!
Investment Analysis - We did not use this tool.
Knowledge And Expertise - See last two comments. Other than Ed, our project coordinator, the work crew consisted mainly of Ian, Billy and Jarred, the plumber. All of them very professional with excellent work ethics.
Project Manager Communication - Excellent. Ed was there when needed every step go the way.
Sub-Contractors - Professionalism - See #5
Safety & Cleanliness - After the work was over, we needed only reasonable cleaning to move back in.
Workmanship - So far happy with the products we picked, and the the work ADS has done.
Warranty Satisfaction - Reasonable.
Client Experience - All the previous comments sum up our experience.
Fears Or Concerns - Concerned about workmanship, going way over our budget, and after work-completion support. So far we are happy we hired ADS to do the work.
Why ADS? - Primarily because of the recommendation from our neighbor, who recommended ADS. We contacted ADS and Ewa was assigned to the job. We did not shop around.
Exceeding Expectations - Work ethics and friendliness.
Ways To Improve - Nothing we can think of.
Future Project with ADS - Yes
Additional Comments - Thanks to Craig, our neighbor for recommending ADS. Looking forward to the next job.
I would recommend ADS to a friend. The design to completion model is beneficial. The employees were helpful and professional and did quality work. Chris Low did a great job in helping to design my overall vision of my basement remodel. Jason Johnson did a good job of navigating through material delivery delays as well as his injuries he sustained to his team and himself to complete the project with only slight delays from the initial project timeline.
Advance Design never disappoints! This was our third project with them. We’ve already recommended them to our neighbors.
Needs And Desires - Rachel was great!
Project Manager Communication - Jason was a great communicator. Always responding quickly to any questions or concerns We had! Very knowledgeable.
Why ADS? - 3rd project by them.
Exceeding Expectations - Happy with all the projects they’ve done for us. We have even used their handyman service.
Future Project with ADS - Yes
Additional Comments - We go back 20 years with Todd. He surrounds himself with great people and has high standards. This was our third project with him. Advance Design never disappoints!
I’m extremely happy with the results and Jason and his team did a wonderful job.
Needs And Desires - Chris was a great help and was a pleasure to work with
Fears Or Concerns - The timeline. ADS handled it well. Some of the hiccups could not be helped and I was prepared for them
Why ADS? - I had interviewed them for another project that I did myself. I knew my kitchen remodel needed to be overseen by professionals.
Exceeding Expectations - I was so thankful for the hard work and Jason’s team, Francisco, Amir, and Geo, worked on my home as if it was theirs. They really did everything to make my kitchen functional and beautiful.
Future Project with ADS - Yes
Additional Comments - Everyone I worked with was great. I’m so happy with the results
We contacted Advance Design Studio (ADS) about our basement remodel after hearing great feedback from a friend. We were looking for the full "design through project management" experience, and this is ADS's specialty. They did not disappoint! The design and proposal process was thorough and transparent. Project communication was proactive and clear. Employees and sub contractors were all expert-level, friendly, and helpful with questions. We will definitely work with ADS in the future if the need arises.
Why ADS? - Word of mouth reputation, google reviews, houzz reviews got us interested in ADS, and their quality designs and transparent proposals sealed the deal.
Exceeding Expectations - Communication with inspectors was completely handled without us needing to be involved.
Future Project with ADS - Yes, if the need arises.
Yes I would recommend ADS to a friend.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Advance Design Studio as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys