Have you had work done by Trotta's Custom Stairs & Wood? Let everyone know about your experience by leaving a review!Leave review
From our initial meeting with Kyle, to the clean-up and completion of the project, we found THE BROTHERS that just do GUTTERS to be a 1st class company. We are more than pleased with the quality of their product, their professionalism and their responsiveness to our every request. I have and will re... more
Such a great experience with AJ Perri. Would highly recommend!
Mike Bongiovanni went above and beyond our expectations. He was highly professional.
I have used their service often and have been completely satisfied and the gentlemen who cleared the gutters were good guys too.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Trotta's Custom Stairs & Wood as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys