Overall, the roof replacement work was very good. They used high quality materials for the roofing paper and asphalt shingles. It was arranged to all be done within 1 day and the workers started early in the morning at 8 AM and worked till 8 PM that same day. They did a nice job of protecting our flower beds which surround the house as well as laying down tarps on the grass to catch all the removed old roofing material. I watched periodically to see how the work was progressing and also spent time with them to make sure that the cleanup was done. On the downside, there was a mixup with the roofing material all being delivered to my driveway the day before as well as the work crew showing up unexpectedly. While the work crew worked very hard throughout the day, I was a bit surprised that they did not utilize safety harnesses. I have noticed days later that there were small puncture marks on some of my screens which I attribute to the original roofing material being removed and that I am still experiencing nails & small pieces of roofing shingles. They also had to return the next morning to finish up with the roofing over the 2 bay windows.
They were excellent and had quick service. They are a great company.
Majestic offered high-quality service, tremendous results, and I would highly recommend them.
Majestic did a fine looking job and cleaned up afterward in spectacular fashion. A job that others said would take two days was done in half that time. The rep at Majestic listened to my concerns and made the modifications in the project that I requested.
I would definitely recommend and use them again!
Tania and her team were very responsive to my inquiry. Her feedback and expertise was insightful. Appreciated her professionalism. The installation team was attentive to details. Very pleased with the quality of the work and materials.
Majestic Exteriors was excellent. The quality of the work was great and they provide great customer service.
Great work! Professional crew and very detailed on our siding project.
Majestic Exteriors LLC was very efficient and did a great job!
The office and field staff were punctual, professional, worked efficiently, and maintained the areas clean and safe.Precautions were taken to ensure roof debris did not damage my house or landscaping.All materials provided were of high quality and the installation was expertly completed with minimum disruptions.
Professional & Organized - from my external view point.
Schedule - the weather constraints were handled well.
Areas Of Satisfaction - Majestic Exteriors LLC is a professional organization and we unconditionally recommend them.
Recognized Excellence - This is a tough one. The external/roofing crew was exceptional in all respects.
Recognized Excellence - I would like to recognize Tonya.
Areas Of Satisfaction - The Majestic Team was great, start to finish. Detailed with their design approach, hard working team members on the job site and very easy to communicate with across the board.
Recognized Excellence - Tania and the entire team were great!
Quality Of Workmanship - Best in Class workmanship
Areas Of Satisfaction - The workmanship was especially well done and the team is very responsive.
Recognized Excellence - Tania Goodman and Laura
Areas Of Satisfaction - Everything from A to Z. Professional salesperson, expert installation of all material.
Recognized Excellence - Tania and the site Supervisor.
I am very happy with their service.
Areas Of Satisfaction - I was most satisfied with their timeliness.
Recognized Excellence - The whole team was great.
Had a major roof leak and called majestic exteriors to get a quote for a new roof since my roof needed to be replaced. Alan came at the agreed time and day. Worried that more rain might come I wanted to replace the roof as soon as possible. Thinking that the roof replacement might take a week or so had me concerned. When Alan and I agreed on his quote he asked me when do I want the new roof. Kidding Alan I said tomorrow. He said sure OK and immediately ordered all supplies to be delivered the following morning and spoke to his crew to be at my house in the morning. I was in shock that majestic exteriors could move this fast. New roof installed satisfactory that day.
Areas Of Satisfaction - Seems like majestic is a quality outfit.
We could not have been more pleased with the work that Majestic completed upon our home. this is the second time that we engaged Majestic; first for the home's exterior and front windows, and just this past December on more windows. Their price was fair, their service impeccable, and their manner very friendly and professional.
Areas Of Satisfaction - Completed project was perfectly done, promptness, and very nice people with whom to do business.
Current Referrals - Not at this time but we will always shout out our praises for Majestic.
Recognized Excellence - Tanya, of course, because she immediately had answers to my numerous questions and organized all of the purchases and work with no hitches. I feel that she is a friend, not just a business owner.
Areas Of Satisfaction - The amount of time from ordering to install was just in time for a special occasion.
The team updated me continuously and checked their work to make sure it was done correctly.
Areas Of Satisfaction - They worked diligently to solve any problems that came up.
Recognized Excellence - Tanya and George
It was a very seamless process. They took my concerns into consideration, which was great.
Areas For Improvement - They exceeded my expectations.
Areas Of Satisfaction - I was satisfied with everything. I have no complaints at all.
Current Referrals - We have had people come by and ask. We told them who we went with.
Recognized Excellence - I would like to recognize Tanya.
Areas Of Satisfaction - Communication and vision for what we needed to accomplish.
Areas Of Satisfaction - All areas - they did exactly what they said they would do and the quality of work was excellent. Great attention to detail. Addressed all my concerns quickly.
Areas Of Satisfaction - The communication during the process was excellent. Any questions or issues were addressed quickly and to our complete satisfaction.
Recognized Excellence - Tania is amazing! She is always reachable either by text, phone or email. We trusted her suggestions and they all turned out beyond our expectations! Numerous neighbors have stopped by, called and even written notes complementing us on how fantastic our house looks!
Everything was fantastic! The house came out amazing. The before and after was wonderful. You wouldn't believe it. Tanya is super knowledgeable with great ideas and vision. She really knows what the customer wants!
Areas Of Satisfaction - Everything was fantastic! The house came out amazing. The before and after was wonderful. You wouldn't believe it. Tanya is super knowledgeable with great ideas and vision. She really knows what the customer wants!
Recognized Excellence - Tanya was wonderful. Felipe was great!
Areas Of Satisfaction - I was most satisfied with Tonya from day one, the scheduling was good and the communication was great too.
Recognized Excellence - I would like to recognize all the installation crew and their craftsmanship. They also addressed all of my questions.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Majestic Exteriors LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys