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Work quality and project management was great. However, sales process is like buying a used car and requires negotiation to not get taken advantage of.
I LOVE my new bathroom. The color on the walls was a given, since that's the paint color i have in my bedroom, but all the tile, fixtures and cabinetry go together better than i could have imagined. it's a very soothing retreat.And of course, the workmanship is outstanding. Your entire company i... more
Drew was an excellent supervisor and the rest of the individuals from Premier Pools and Spas themselves were very courteous, professional and friendly. They completed the job in a professional manner.
Very happy with the design and job quality, very polite crew, very efficient work, final results look great!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Top Content Center as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys