We are practicing social distancing between crew, staff, and clients and implementing video conferencing with clients. If staff feels unwell, they are to stay home and report the illness to their manager and/or the office.
Having never been through a remodel, we were more than wary about starting the process. Thankfully Gayler Design Build had been highly recommended to us and they had previously done a remodel on our home some 20+ years ago (before we owned it). I went into the process knowing that we might be in for a huge surprise. There are numerous horror stories about how awful some remodeling experiences can be but we were in fact surprised by how wonderful the entire process turned out to be for us! My goodness, you have no idea how scary it is to know that you are spending so much money with no idea how it will all turn out for you! With a huge sigh of relief, we found the entire process from the very first meeting until the final walk though to be so delightful! All of our questions were answered thoroughly and we were guided seamlessly through it all. Everyone at Gayler Design Build treated us with utmost respect and we are more than thrilled with the work that they did for us! Without a doubt I would highly recommend them!
We will happily recommend Gayler Design Build to anyone looking to do a remodel.
Without hesitation I would recommend Gayler Design Build.
Always on time, was quality work, and cleaned up well.
Incredibly satisfied with their overall execution, the quality was top-notch. I've worked with other contractors in the past and hadn't' worked with one who built everything we'd hope for.
Working with Gayler Design Build was a great experience. They were on budget and finished ahead of schedule. The people were great to work with, especially Paul, the project manager, who knew everyone's name, even our dog. We were kept informed of the entire project schedule and everything went smoothly. I would highly recommend them.
When Heaven needs a contractor, God calls Gayler Design Build. You should too!
Gayler Design Build was fantastic, and we were unbelievably happy in every way. The project came out much better, and we were very happy. I would recommend to anyone, and I will use them again for future projects. We were thrilled and very happy. Everything related to them was great: quality of work, employees and everything. The end result exceeded our expectations.
Additional Comments - We are so impressed and happy to use Gayler. We feel like we got really lucky. We did not have any recommendations or referrals. We just picked them based off of a seminar I went to. I read all the references and it seemed like they had lots of customers that were very happy and that impressed us. We could not be happier. Everything exceeded our expectations. We would definitely recommend them and definitely use them again.
Gayler has been outsnding to work with. We have done two remodels with the Gayler team, and would highly recommend them for any type of home remodel project.
Areas Of Satisfaction - Paul (project manager) was outstanding in his communication, problem solving, and general approach to keeping us up to speed through every step of the project
The work was on time, and they had an excellent and knowledgeable staff. They did a good job.
Areas Of Satisfaction - The best part was that the staff were excellent, knowledgeable, and the contractors were very competent in the work they did.
As construction projects go, this was a GOOD experience. They are expensive but we got what we paid for. Happy we used them. Quality staff and subs...
Everyone at Gayler Design Build was friendly and professional. I was constantly being updated on progress by our Project Manager. He went above and beyond his scope of work for us to ensure a timely and well done job. We even finished ahead of schedule. Truly a pleasure to work with Gayler and we love our new bathroom and family room.
The transformation of our kitchen was spectacular. The designer was on point and the contractor stayed on schedule!
When you have a basic project and it unravels, you appreciate having Gayler Design Build managing the project. They put everything back together. It should not have been a big deal but they brought it all back together and did a fabulous job. Everything that could have gone wrong did.
Additional Comments - Many people feel that they are very expensive but I believe you get what you pay for. They are just outstanding. I would have been in a lot of trouble if I did not have their experience and expertise. I am very grateful.
Additional Comments - It was a complete pleasure having Gaylor Design Build as our contractor. Completely trustworthy as we traveled allot during the construction.
Gayler's team is outstanding. They went above and beyond each and every time. We are so grateful for their help in building out an in law unit with an elevator to assist us! Thank you!
Gayler Design Build has done two projects for us in the last four years and we have been completely happy with both projects.
I really appreciated the gentle guidance of Stephanie (the designer). The construction foreman , Genaro was very competent - despite frequent changes on my part, he was very patient - always took the time to make sure I understood what was happening. And that extended to everyone else at Gayler Design Bulid- at all times I felt I was being heard.
Areas Of Satisfaction - They were very responsive when problems arose and in addition each week the office would contact me to see if anything needed to be addressed in the weekly meetings. Genaro, the construction foreman was very patient and responsive to the many changes I made.
They were really great to work with.
Areas Of Satisfaction - I think their overall communication was really great. They were very organized and we never felt like our questions were unanswered.
Additional Comments - Excellent experience. Highly recommend!
Gayler Design Build is absolutely excellent! We used them for a major renovation/addition three years ago and plan to do a kitchen renovation in the near future. Gayler goes over and above in their followup and are always available to help with other problems or things in our home, not just the projects they have done. It is so comforting for us to know they are there and will fix anything we need.
Additional Comments - I would highly recommend Gayler to any other potential customer in a heart beat.
Additional Comments - Very professional. Great work ethics. Quality workmanship.
Areas Of Satisfaction - I was most satisfied with the quality of the job that was done. It all turned out better than I expected.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Gayler Design Build as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys