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The overall experience was very good. The project was completed in a timely fashion with extra attention to detail and craftmanship. A lot of engineering details were unique to this job and some challenging, but Jim made it all happen !
Quick and easy to schedule. Workmen were efficient and very tidy. They worked in hot summer sun, bless them.
My wife and I worked with your designer Erin Larose and found the whole experience wonderful.She is very professional and patient and was able to incorporate our ideas into the design while also bringing some fresh thinking and concepts to our project.
Our salesperson Kyle was the best salesman we have worked with, and I am a sales manager myself.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Top Auto Accident Lawyers Oakland as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys