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Love the windows they look so nice
Initially the sales person and workmanship seemed great. My windows were installed in April 2018. The installers were to fix (adjust) a door wall that was installed by Window Prow about 3 years ago. They looked at the door and determined they needed to order new hinges for the door. Also just after... more
Heather was great to work with. She listened carefully and provided options that reflected my tastes and needs. After we finalized the design, she reached out to the local Kohler Design Store to connect them to me so I could see the actual products and get quotes. I highly recommend this service.
They will do big jobs and jobs. Ours was a small $400 job which they did quickly and professionally. I would recommend them to everybody I know.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Sunrise Windows as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys