To date, we have been very happy with the process of building a home with Silverthorne.
Building has not begun, so it is the very early stages at this point, and I haven't met the actual builder.
I have already recommended Silverthorne Home Builders!
House specifications are higher than anybody else. That increased our level of confidence.
I would rate this a 6.
I would rate this a 6.
I really like the quality of the workmanship. The house looks amazing.
I found them by doing research online of different developers in my area.
We closed October 27th and we haven't moved in yet!
We have yet to have any problems in the process.
The iniatial start of project went very well and the meeting help to show progress and what to expect
Saw a sign for where I wanted to build
From our first contact, Jim has been helpful with quick responses to inquiries.
Having never been through a home design process, Jim talked about possibilities and then truly listened and was able to translate our needs into the proposal. He has become a trusted friend in the home building process.
At pre dig meeting, Logan provided good instruction as to process. The binder provided has a section that explains out process well. Jim has also helped in our understanding as well. We also have been fortunate watching a similar home being built down the street.
To the point of the project we are in everyone has been professional and organized.
Building a home is an expensive endeavor. Having realistic expectations for your budget and what you want is important to the value question. For us, we feel we are getting what we want at a good value. We haven't felt like we have had to settle for less than what we wanted due to price.
As easy as the process has been I have had to ask Jim a few times if it always goes this quickly and easily. We haven't felt rushed.
Because we are just starting in the build process, we hope we will have opportunity for more feedback via survey.
Someone who wasn't asked about but has been integral in the pre build process is Mindy Salas. Working with her through the portal has made the process easier. Her responsiveness to requests has made this process smooth and easy.
My wife and I's suggestion is to continue to be very committed to communication between the builder and the home purchasers.
CoConstruct App is awesome to make selections and communicate with the builder durinag and after the build. Super fast response fir one warranty issue.
The staff was professional, the work was completed in a timely manner, and they exceeded my expectations.
I was most satisfied with the consistency of the layout. We picked the floor plan and it turned out exactly what we chose.
I heard about them through a friend who had a home built by Silverthorne, Damian Cunningham.
They were on schedule.
We saw them online. I think it was Facebook.
It's a quality build at an affordable price.
We haven't started building the house yet so if this came later I might have a little more feedback for you. For right now they seem pretty attentive and have helped me find a plan that I like.
Overall, I am very pleased with Silverthorne. There were some delays early in the process that weren't communicated as well as my wife and I would've liked. However, now that building has actually begun, they are much more openly communicating status of the project.
I'm pleased with the body of work that has been done. I was pleasantly surprised the owner Jim Work, responded to several messages inside the Portal. From start to finish I've been impressed with Silverthorne's professionalism. I would highly recommend Silverthorne to my friends and family.
Chris Brooks and Mark Southwood have been a joy to work with, and are very personable.
I purchased a spec home but very happy with the Quality and the added features I received for the Value like hign ceilings , Light in the ceiling, etc
I would like to recognize Kyle for his exceptional service.
Logan has been very quick to respond to questions or concerns and he took care of any warranty issues in a very timely manner
Great house!!!! Wouldn't change anything about it....and the builder has been very good concerning any issues we had
Nothing, it was a custom build and is exactly what we wanted.
Kyle Eklund did a fantastic job running our project and answering our off-the-wall questions.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Silverthorne Home Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys