Silverthorne Home Builders

Professional & Organized

I would rate this a 6.

Construction Quality

I would rate this a 6.

Areas Of Satisfaction

I really like the quality of the workmanship. The house looks amazing.

Lead Source

I found them by doing research online of different developers in my area.

We closed October 27th and we haven't moved in yet!

Problem Resolution

We have yet to have any problems in the process.

Areas Of Satisfaction

The iniatial start of project went very well and the meeting help to show progress and what to expect

Lead Source

Saw a sign for where I wanted to build

Sales Attentiveness

From our first contact, Jim has been helpful with quick responses to inquiries.

Concern For Needs

Having never been through a home design process, Jim talked about possibilities and then truly listened and was able to translate our needs into the proposal. He has become a trusted friend in the home building process.

Understand Building Process

At pre dig meeting, Logan provided good instruction as to process. The binder provided has a section that explains out process well. Jim has also helped in our understanding as well. We also have been fortunate watching a similar home being built down the street.

Professional & Organized

To the point of the project we are in everyone has been professional and organized.

Value

Building a home is an expensive endeavor. Having realistic expectations for your budget and what you want is important to the value question. For us, we feel we are getting what we want at a good value. We haven't felt like we have had to settle for less than what we wanted due to price.

Easier Than Expected

As easy as the process has been I have had to ask Jim a few times if it always goes this quickly and easily. We haven't felt rushed.

Customer Suggestion

Because we are just starting in the build process, we hope we will have opportunity for more feedback via survey.

Additional Comments

Someone who wasn't asked about but has been integral in the pre build process is Mindy Salas. Working with her through the portal has made the process easier. Her responsiveness to requests has made this process smooth and easy.

Customer Suggestion

My wife and I's suggestion is to continue to be very committed to communication between the builder and the home purchasers.

Areas Of Satisfaction

CoConstruct App is awesome to make selections and communicate with the builder durinag and after the build. Super fast response fir one warranty issue.

The staff was professional, the work was completed in a timely manner, and they exceeded my expectations.

Areas Of Satisfaction

I was most satisfied with the consistency of the layout. We picked the floor plan and it turned out exactly what we chose.

Lead Source

I heard about them through a friend who had a home built by Silverthorne, Damian Cunningham.

Areas Of Satisfaction

They were on schedule.

Lead Source

We saw them online. I think it was Facebook.

Customer Suggestion

We haven't started building the house yet so if this came later I might have a little more feedback for you. For right now they seem pretty attentive and have helped me find a plan that I like.

Additional Comments

Overall, I am very pleased with Silverthorne. There were some delays early in the process that weren't communicated as well as my wife and I would've liked. However, now that building has actually begun, they are much more openly communicating status of the project.

I'm pleased with the body of work that has been done. I was pleasantly surprised the owner Jim Work, responded to several messages inside the Portal. From start to finish I've been impressed with Silverthorne's professionalism. I would highly recommend Silverthorne to my friends and family.

Additional Comments

Chris Brooks and Mark Southwood have been a joy to work with, and are very personable.

Any Changes?

I purchased a spec home but very happy with the Quality and the added features I received for the Value like hign ceilings , Light in the ceiling, etc

Recognized Excellence

I would like to recognize Kyle for his exceptional service.

Recognized Excellence

Logan has been very quick to respond to questions or concerns and he took care of any warranty issues in a very timely manner

Additional Comments

Great house!!!! Wouldn't change anything about it....and the builder has been very good concerning any issues we had

Any Changes?

Nothing, it was a custom build and is exactly what we wanted.

Recognized Excellence

Kyle Eklund did a fantastic job running our project and answering our off-the-wall questions.