Our experience building a home with SBC has been outstanding. They were responsive to our needs, stood behind their work, and eliminated much of the stress of building a home by providing a great design and build team that worked with us throughout the entire process. We recommend them highly to anyone building a custom home.
SBC Home exceeded our expectations in professionalism ands commitment to quality. They were great listeners and were able to deliver. We had an enjoyable relationship with our design coordinator and site managers during construction and that continues today. We would definitely recommend SBC Home.
Structures is very well organized, passionate about their craft and employs outstanding individuals.
Excellent people and great design help with the many choices involved with a new build. Fit and finish work is great. Exceeds expectations.
We have already done so.
Structures Building Company exceeded our expectations in every way during the building of our new home. Their staff is knowledgeable, professional and a pleasure to work with. Throughout the process they communicated consistently, keeping us up to date on the work being done and the construction schedule, as well as promptly answering any questions we had. We have been in our new home about a month, and the quality of construction and attention to detail is evident everywhere. We would absolutely recommend Structures to anyone considering doing a new build or renovation project!
Areas Of Satisfaction - We were very pleased with the ease of the process. Key to that was the consistent and frequent communications provided by everyone on the Structures team, especially our project manager and designer.
Lead Source - We heard about Structures through the Riverside development. Our Real Estate agent very highly recommended using them to build our new home.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of SBC Home as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys