Areas Of Satisfaction - They did an excellent job on everything
As Realtors, we have worked with many Roofing Companies over the years and have found REM to be right there at the Top.
Recognized Excellence - Yes, both Mike & Kyle were Fantastic to work with from start to finish and the crew who installed our roof in one day in 90+ degree heat ~ Wow! Finally, there is Shawneese in the office who handled the paperwork and worked with our insurance company, another great job.
Great company to work with!
I will only use and recommend Rocky Mountain Enterprises.
Everyone I interviewed for an estimate were around the same price. Matt worked with me to keep me within budget and offered suggestions regarding the 9 months same as cash deal. No one else would work with me or offered the same type of financing. Also, Matt was friendly, patient, and available e... more
They were very professional in the initial meeting. They arrived promptly and did a very nice job. I would use them again.
Overall I am satisfied with the process and the end result. My roof had hail damage and some weak plywood that was all resolved through my working with Legacy. The project manager assigned to my project was responsive and reachable in all but one instance which was resolved to my satisfaction when I... more
Jenkins Restoration was very prompt at assessing what work was required and coordinating around our schedule. They followed up with us at every step of repairing the damage to our home both inside and outside. The quality of materials and workmanship were the highest and they worked with us on some... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Rocky Mountain Enterprises LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys