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The sales pitch went fine, but after that we heard crickets. WN failed to coordinate with our contractor to install the windows as had been agreed on and added to the contract. That meant I took a day of leave to be here, which annoyed me a great deal. George never answered my emails about timing, a... more
They were a good advisor but the follow through was bad from the company.
Quality work at great price. I would recommend to family and friends. I will most definitely use again.
I highly recommend this service provider. Brothers Services Company does great quality work.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Ricky Can Build It, LLC as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys