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Since we are a repeat customer, System Pavers was one of our first choices when we began looking for artificial turf. We had a good experience with them: from the initial presentation to the installation to the follow up. I am now very knowledgable about the referral program. The whole process was v... more
We received 5 star treatment with these guys so they get my five stars!
The supervisor, project manager, and office staff were excellent. They returned phone calls and were on top of it.
Using Dream maker has been a wonderful experience. The entire staff is professional and function like a caring family. Very concerned with making sure everything gets completed and that you are satisfied.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of RainOway as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys