We had a great experience with Odell on our major master bath and closet renovation. We had consistency in those doing the work - JC was here every day, was very skilled in all his workmanship, and cleaned before he left each night. Chris was very communicative as the PM and would check in frequently to ensure we were satisfied with everything. Normally after a construction project there is a hesitation to refer business because of things that didn’t go well but I have no hesitation referring Odell. They were not the cheapest option but I am fully convinced they were worth the extra money for high quality and reliability.
Absolutely thrilled with the custom built in shelves, cabinets, and lighting from O’Dell. From design conception through construction, nothing but professionalism. We have expert feedback during the design process and a quickly installation with helpful tips and advice from the carpenters. We cannot thank the entire team enough for their hard work - they turned our dream into a beautiful reality!
I would highly recommend Odell to family and friends. From start to finish Odell was a pleasure to work with. Very professional, very clean, very reliable. Katy made the design phase a breeze. Kevin showed up every day with a smile on his face ready to work. Chris returned every email and phone call in a timely fashion.
Additional Comments - I will definitely recommend Odell to family and friends.
From beginning to end Odell was a pleasure to work with. We redid our kitchen. We were continually pleased with how simple and straightforward Katy made the design process. She was receptive to all our concerns and ideas and offered design advice if we got stuck. After construction began, Kevin was there every day with a smile and worked hard. He cleaned up at the end of every day which was fantastic. Chris was available anytime we needed him and responded promptly to emails. We will definitely use Odell again for projects in the future and highly recommend Odell for any remodeling needs. Very satisfied customers!!!
We are more than pleased with the results of our remodel. Every step in the process was thorough and interesting, from initial design through construction. We particularly valued the regular communication which was reassuring as the project progressed. Every member of the team was professional, highly skilled and ready to answer our questions. Our seventy-year-old home has been significantly improved with Odell’s quality craftsmanship. We would definitely work with them again.
We had the front part of our home remodeled to a more modern look. Odell did an amazing job! The crew was professional and really personable from beginning to end.
This is the fourth remodel I have had Odell do, and they have been excellent each time!
All the team members I interacted with at Odell were professional and friendly. They provided a timeline at the outset of the project and met every deadline. I would be happy to recommend them to other clients.
Odell Construction Inc. did a great job renovating our bathroom. On top of their professionalism, attention to detail and friendliness, they adhered to all COVID guidelines which we really appreciated during this unprecedented time.
Odell transformed part of our master bedroom into a beautiful master bathroom. Justin and his team were thorough, friendly, professional, and even finished up early. We were very pleased with our choice to use them for construction of our bathroom! Our project manager Chris and carpenter Justin went above and beyond, even helping with little things that weren't directly related to the project (fixing a door latch, painting some trim in the bathroom). Everyone was very responsive to questions we had along the way. Highly recommend! We would definitively use Odell again in the future.
This is our second renovation with Odell Construction. We renovated our kitchen last year and were so pleased that we hired them again to renovate our master suite. They are truly a top notch company. We highly recommend.
Expertise - Justin Odell is very versed in home remodeling and design. He has the vision and expertise and he is quite the perfectionist. The employees he hires are also perfectionists as witnessed twice here at our home.
Professional & Organized - They knew exactly what they needed to accomplish in any given day/week and got the job done expertly.
Construction Quality - The materials are top quality and the workmanship is perfection.
Employees Professionalism - Odell Construction has very professional and courteous employees. You actually feel that you have made new friends that you will miss once the renovation is completed.
Subcontractors Professionalism - The subcontractors are very professional and courteous. Sometimes it is hard to tell which is a subcontractor or an actual Odell employee.
Value - Where Odell may not be the least expensive you can count on them to do an over the top job. We will always highly recommend them. As the saying goes "you get what you pay for" that is so true with Odell Construction.
Trust - Trust is a high priority. We contracted with them a second time because we knew we could trust them for an outstanding job on our master suite project. They certainly did not disappoint.
Areas Of Satisfaction - Odell Construction is a high quality, no nonsense contractor. They have top of the line employees who really care about what they do and how it gets done. This was our second time working with Chris and Joe and we knew exactly what to expect - perfection and perfection we got.
Additional Comments - If you want the best designers, best installers, best quality then hire Odell Construction Inc.
From initial design ideas and cost estimates through construction, Odell was excellent to work with. The commitment to customer satisfaction, the friendliness of the construction crew, the quality of the work, and good communication throughout enabled us to finally get our dream renovation completed.
Budget - Because of the design-build process, we knew the total cost upfront, before committing. We liked that we paid for design only upfront - and then owned the designs if we weren't going to go forward. But once we were under contract, the only changes were ones we had discussed upfront as possibilities due to conditions of our old house and some changes we requested.
Construction Quality - Overall, we are extremely satisfied. There was a glitch in finishing some of the hardwood floor, which Odell worked to correct. It was a satisfactory correction, though still some noticeable flaws. But other aspects of the work made up for that - matching the old floor to the new; matching old trim to new; creative solutions to issues in our old house; bringing our old house features up to date while keeping the character of the old house.
Areas Of Satisfaction - Design work - we knew we needed help with design of several areas of the house, which is why we chose the design-build process. But getting so many ideas from Justin initially was really helpful in determining what would work well for us. Also, having so much assistance in decisions about finishes and colors was really helpful. The qualify of carpentry and trim work exceeded our expectations, given where we started in our house. And being able to discuss issues as they arose - even as we considered changes - was useful. It is hard to consider all the items that might be of concern to us before construction starts.
He operates exactly how homeowners hope a contractor will be. You hope they show up, stay on budget, and do good quality work while respecting your home. Amazingly, that is how he and his entire crew operate.
Professional & Organized - I have hired many contractor and this was the most organized and thorough contractor I have worked with. We received complete details of every step and were never fuzzy about what was happening or what was coming next.
Schedule - The schedule was followed exactly with some things being completed early- which was welcome.
Budget - The amount quoted was exactly what we paid.
Problem Resolution - We had no problems but if we had, I believe it would have been handled completely.
Trust - Justin delivered 100% of the time on everything that he promised.
Areas Of Satisfaction - Most parts of our remodel exceeded our expectations. It was an outstanding project experience.
Additional Comments - Justin's organization, promptness and communication are just as good as the execution and quality of the work. This seems to good to be true, but he delivers on all levels.
Areas Of Satisfaction - Justin is quick to respond to any questions or concerns. Everyone in the company is polite and friendly. They do quality work that meets all expectations. I am very pleased with this company.
Additional Comments - In my experience this is a professional and trustworthy company.
Odell Construction was wonderful to work with for the entire project - from planning, through design, in execution, and in close out. They were fun to work with, provided great design suggestions to match our tastes, and provided an amazing solution that our friends and family are in love with - and so are we! The whole team was professional and courteous and set the bar for how I expect other services professional to execute projects in my home.
Clean & Safe - I was thoroughly impressed with how clean they left the job site every day. They vacuumed the construction area daily, even though we weren't using it, and they made sure to leave their outside work space clean every single day before leaving the job. I've had other companies leave things like loose nails and screws on the ground and would only clean it at the end of the job. Odell didn't even leave saw dust.
Areas Of Satisfaction - I knew the finished product was going to look nice, but I never expected just how much it was transform my room. The attention to detail they had was impressive (for example, the perfectly aligned jagged cuts on the trim to match the stonework it was going up against).
Communication - This is an area where they excelled. We've had difficulty with this area with several other contractors and were grateful to have such a positive experience.
Areas Of Satisfaction - We were thrilled with the whole process, the workmanship, the professionalism. Fantastic job
Justin Odell, the owner, is competent, thorough, and responsive. He expects that those working with him to be as professional as he is himself; wonderful guy.
Expertise - Justin came up through the ranks and understands the process, from design to completing the job.
Professional & Organized - The guys on the project knew everything that was happening and adjusted to keep on schedule.
Budget - The work Justin puts in before the physical changes take place allows for a smooth budgeting process.
Problem Resolution - There were few problems, and they were addressed quickly.
Areas Of Satisfaction - Justin, himself, sells his company very well, with his knowledge of services he offers.
Very professional and could not be more pleased with the design.
Professional & Organized - Each and every employee from Odell is highly professional and clearly pros at what they do.
Problem Resolution - We had one issue that was immediately resolved.
Employees Professionalism - This is a strong suit of this company.
Subcontractors Professionalism - Absolutely professional and courteous. You would think they worked exclusively for Odell
Areas Of Satisfaction - The kitchen looks exactly as the rendering that was presented in the beginning of the process. Lindsey did a fabulous job in picking out the finishes and we could not be happier.
Additional Comments - Justin, Megan, Lindsey, Chris, Joe, Justin no 2 and Robby are so professional and courteous. This was a home run for the Powell family.
Areas Of Satisfaction - Pretty much every area! Everything went smoothly from start to finish. We could not have asked to work with a better company.
Additional Comments - We are extremely happy with out entire experience with Odell and feel 100% comfortable recommending them to our family/friends/acquaintances.
My wife and I are thoroughly satisfied with the quality and beauty of our remodeled bathroom recently completed by Odell Construction. Our home is 100 years old and we had a bathroom that had not been remodeled since 1941. It was in dire need of a complete rip-out and redo. We determined that Odell was the best company for the job and they did not disappoint.Justin Odell is a professional through and through. His carpenters are both extremely talented and very respectful of their clients. From the first day that we met Justin to discuss the project through the last day when inspections were finished and the lock box was removed, Justin and his crew kept us informed of every detail related to the process and strived to do quality work. Their attention to detail and commitment to providing the most professional job possible is noteworthy. I have never worked with a construction company that was so interested in maintaining the utmost of quality and customer satisfaction, as well as completing a gorgeous project.The bathroom in our century home now is beautiful, functional and its appearance is consistent with a home built in the 1920s. We are so thoroughly satisfied that we intend to hire Odell in the future to complete our basement remodel, complete with walk in wine cellar, our kitchen renovation and conversion of a small bedroom into a walk-in closet. Thank you, Justin Odell and Odell construction for helping us realize our bathroom renovation dream.
Areas Of Satisfaction - Communication from Justin was incredible. We were always kept informed every step of the way. The quality of the work is off of the charts!
Additional Comments - Phenomenal craftsmanship!
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Odell Construction Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys