Terrific quality, great design. Friendly, professional, and polished results.
Professional staff who helped us design and deliver a dream kitchen! Gorgeous options to choose from, patient staff, and great crew.
Our kitchen is beautiful and well-designed, and we never had any concerns about the contractors doing the work, who were polite, conscientious, and skilled. Despite adding a significant amount of cabinetry, our kitchen actually looks bigger, and it's all very much to our taste. Worth every penny!
Working with Cathy and the entire Nicely Done Kitchens team was a wonderful experience, and I've already recommended their services to many friends and neighbors. It was a thoroughly professional experience, and we couldn't have been happier with the process and the results.
From start to finish Nicely Done was always there. This was from design through completion of the project. Cathy Goss (our designer) listened to our thoughts and desires about the redo of our kitchen and provided us with a design that exceeded our expectations and transformed the whole area. Simply put, wonderful! Cannot say enough good things about the experience. Their countertop contractor was superb both in workmanship and timeliness.
Of all the window companies who came to give a sales pitch the Window Nation agent was the most knowledgeable and the most helpful. I felt no pressure but I'm glad I took advantage of their services.
I think it is a great product along with the workmanship and professionalism of the crew make it an excellent product. However, the organization of the office staff and their scheduling inconsistencies needs to be improved.
I am very happy with everything!
They did a great job.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Nicely Done Kitchens as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys