I would definitely recommend Menno S Martin for any job and have done so on numerous occasions. They have exceeded our expectations in quality, professionalism, flexibility and price.
Menno S. Martin lived up to its reputation as being professional and competent throughout the entire process from planning to implementation. We knew what to expect at each stage of the process, and appreciated their accommodation of our living circumstance during the renovation. All of the staff who worked on the project, especially the two Jeffs, Stuart, Janet and Ron, we found to be responsive to our requests and delivered high quality workmanship in their respective jobs. Thank you. Thank you also to Trudy, office staff who was efficient and helpful. Stephen, the project supervisor was always ready to assist with suggestions during planning and solving unexpected problems that appeared in our 1863 house during the work period. The project was completed close (reasonable) to the estimated time and within the budget we were given, with minor adjustment for unexpected problems.
We have nothing but great things to say about our experience. Not only was the team beyond professional and talented, their personal skills are top notch. We have two young children, and the crew made sure to include them in everything they could. It really made the renovation that much more important to them, and is now such a positive memory. Would recommend to anyone, for any job.
You just can’t match the quality of their craftsmanship and their excellent customer service. We are very happy clients.
I thoroughly enjoyed working with Menno Martin! The project manager found issues in my basement that I wasn't aware of, which were impacting the structural integrity of my home. They made recommendations that made the project run smoother and ensured that all aspects of the project met building code standards. The crew were courteous, professional, and hard working. I look forward to working with Menno Martin on future home renovation projects.
They are very high-quality contractors, particularly with older homes. They have expertise in dealing with older homes.
Areas Of Satisfaction - I was satisfied all around because it was a very positive experience. Everyone was great to work with, great communication, fixed any issues promptly and produced great workmanship. people and workmanship.
Additional Comments - I would totally recommend them to anyone and use them again if needed.
Menno S. Martin did an excellent job of waterproofing and renovating our basement. The workmanship was excellent, the project manager - Mark Baumann was professional, kept us informed, and the staff were very helpful, professional and did a fantastic job. We are going to hire them again to renovate our kitchen!
Areas Of Satisfaction - professionalism; skilled, quality workmanship; reliability; friendliness and courtesy of staff; helpful suggestions and solutions
We have worked with Trent and his team for two bathroom renovations now and couldn’t be more pleased. The team were personable and professional all through the projects and the end results were awesome. They stand by their work and are available to you when needed. We trust Menno S. Martin and will continue to work with them in the future.
Areas Of Satisfaction - The team worked hard and Stephen had the expertise and foresight to know what was needed and made it work. They really listened and adapted very well to what we wanted.
Additional Comments - Garnet and I are very pleased with the work Menno S. Martin did for us. They have a great team that come to your home to look after everything from design, additions and renovations and their plumber and electrian are on site which makes scheduling easier and alot more productive. It’s nice to have someone beside you from start to finish and accomplish what you had in mind without being stressed through the process. Menno S. Martin does put people first and we will continue to put them first on our list of things that need to be done.
We knew Menno S Martin Contracting by reputation. They were our first choice for a basement reno and a new deck. It may cost a little more but the quality of both the material and labour is worth it without question.
We hired Menno S. Martin as we were dropping 2 walls and putting in 26' beams to open up our middle floor. Mark and the whole crew were professional, fantastic, excellent craftsmanship and everyone who came to the house were amazing. Well worth their fee. Quality, Quality, Quality.
Menno S. Martin is an outstanding contractor who not only completes exceptional work (in a very tidy work site), but is great at communicating and understanding your needs. Art checked in with us to see if there was anything they could do to make the renovation easier on us and our lives. They really and truly put people first. I would recommend Menno S. Martin to anyone and would use them in the future.
In every respect, Menno S. Martin exceeded our expectations. Every member of their "team" is extremely knowledgeable, highly skilled, enthusiastic, and creative. Their motto, "putting people first" was evident throughout the entire project.
First class work done on a timely basis.
Areas Of Satisfaction - I was most satisfied with everything. We chose them because we knew their reputation. They have a high reputation in this community.
Areas Of Satisfaction - The staff and their manner
Areas Of Satisfaction - I was most satisfied with their flexibility. When things changed during the process they were very adaptable.
Areas Of Satisfaction - The communication aspect was most satisfying. I dealt with one of the principle owners and the communication on site was excellent.
Menno S. Martin was two steps ahead of all of our concerns. They were courteous and took very good care of us. We were in amazing hands.
Another job well done. Our bathroom and family room turned out exactly like we wanted. We enjoyed working with Scott and his crew. Scott's attention to detail and problem-solving are exceptional. All the workers were very professional and caring. I know Ron is going to have 7 years of "good luck". Wayne And Pauline Morris
Areas Of Satisfaction - Ability to translate what we want into reality. Attention to detail example- I did not want a metal strip or raised strip between the bathroom flooring and the hardwood so Scott made me a very flat oak strip instead. Always kept informed of what is happening and if changes need to be made.
Areas For Improvement - Menno S. Martin has never fallen short of our expectations. They receive many contracts by referral and word of mouth from satisfied customers. This will definitley continue I am sure.
Areas Of Satisfaction - The quality of the work is why we chose to use them once again.
We were really pleased! They're an excellent company to work with.
Areas Of Satisfaction - I was most satisfied with Menno S. Martin's communication and how it all came together.
Areas Of Satisfaction - I was most satisfied with the professionalism of the company. Also anytime we had issues they were taken care of. I really liked the workmanship.
Employees & Subcontractors - We felt so fortunate to have David as the lead hand on our project. His carpentry skills were outstanding, and he did beautiful work updating our condo. He was so good at coordinating all the large and small pieces of the large remodel that we undertook. David was always approachable, good-natured, and he cheerfully solved so many of the nagging little problems that arise in a renovation of an older premise. We don't know how we would have managed without him on site every day.
Areas Of Satisfaction - Menno S. Martin finished our project on time with results we are happy to live with for years to come.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Menno S. Martin as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys