Recognized Excellence - Slav had his team start early and they worked steadily around holidays and snow storm.
Areas Of Satisfaction - Slav completed my project on budget.
Areas Of Satisfaction - Great communication with Slav, the owner. Very responsive to questions.
Recognized Excellence - The employee that dug the trench and installed the egress window did an excellent job, the inspectors were quite pleased.
Areas Of Satisfaction - Contractor really came through towards the end of the project. They painted a stair wall and fixed a few things that were outside the scope of the project.
Schedule - They finished ahead of schedule which was excellent but not always communicated along the way, required us to quickly hurry for final parts.
Areas Of Satisfaction - Finished the job earlier than expected, competitive pricing.
Areas Of Satisfaction - I was most satisfied with Melco Remodeling because of communication with the contractor.
Value - Value is outstanding
Areas Of Satisfaction - Compared to other bids I received, the value of what I got for the money far exceeded other contractors.
We hired Melco Remodeling to complete our unfinished basement. Working with Slav was easy and the results were fantastic. I would definitely work with him and his team again.
Expertise - The work they did, especially the tiling work in our walk-in shower, was very well done.
Areas Of Satisfaction - Carpentry, subs, willingness to respond to concerns.
Melco Remodeling was professional and they got their work done in a timely manner. Slav was easy to work with and he consulted with me on my decisions and he listened to my input and gave his professional opinion as well. I would definitely work with them again.
Areas Of Satisfaction - Slav, himself, was the best part of my experience because he was responsive to all of my concerns and he explained things in a manner that I could understand.
Great job on our project, and Slav was very courteous when communicating with us. He was also incredibly prompt with responses - I could text him nearly any time on any day, and would have a response back that day, usually within less than a few hours.
Areas Of Satisfaction - Slav was comfortable to express opinions when we asked his advice on a few things, and it was much appreciated. Also, it was always great advice.
Melco Remodeling did a great service and were very timely. They also provided a fair price.
Areas Of Satisfaction - Their craftsmanship is top notch. There is white trim which was their idea and it turned out great. I was very satisfied with him idea to paint the woodwork white. He finished off the closest doors and they turned out really nice.
We were very satisfied and hope to do more projects with Melco.
My porch looks Great! Very satisfied with Melco remodeling craftsmanship and would highly recommend them
Lead Source - Friend Referral
I have used Melco for two construction projects and highly recommend them. Their work is top quality, professional and timely. The crew put in long hours and are great, hardworking, honest people. Slav would reply promptly to my email/phone calls when questions came up. I highly recommend them and would hire them again for any future construction project.
Areas Of Satisfaction - I was highly satisfied with the workmanship/quality in all areas.
Lead Source - I went to a Home Tour a number of years ago and saw a project that was done by Melco and was impressed.
We were very happy with the work completed by Melco Remodeling. They were timely, efficient and the work was top-notch. Thank you, Melco!
Areas Of Satisfaction - The repairs to our walls/ceiling and painting were incredible. The team took an old house and made it look new!
Areas Of Satisfaction - Great communication and flexibility of work schedule. Tile work was exceptional.
Areas Of Satisfaction - The timeliness and quality were great.
Lead Source - I heard about Melco through a friend.
Budget - They even charged me less than their estimate!
Areas For Improvement - They worked around some challenges rather than taking them completely apart and putting them back together again.
Areas Of Satisfaction - They always keep working until they meet your standards.
Lead Source - A referral from another client.
I would use Melco Remodeling again without hesitation. They are trustworthy, hard workers. They gave me the best estimate and completed all work, even though I added a few things last minute, in a very timely manner. Excellent workmanship.
Areas Of Satisfaction - They always showed up when they said they would.
Areas Of Satisfaction - They listened to us - designed the basement area to our needs and budget, but never tried to 'sell' us a more expensive remodel.
Lead Source - Referred by someone who had used them in the past.
Slav was very easy to work with, and his staff were hard workers. There were a few glitches, but they were always resolved. I have recommended Melco to friends and I will use them for any future projects.
Areas Of Satisfaction - They workers were good and the area was always cleaned up prior to leaving for the day. Slav was very easy to work with.
Lead Source - Website research and reviews.
I worked with Melco on a large scale full home remodel and my experience was excellent. The quality of work was great and the prices were fair. I had many compliments on the work that was done. The owner genuinely cares about the project and pays significant attention to detail. I have never done a remodel before so I greatly appreciated the owners advice when making decisions. I will hire them on my next project and have already recommended them to multiple friends.
Areas Of Satisfaction - The biggest impact for me was working with Slav. He genuinely cares about your project and pays significant attention to detail. When it came to decision making we collaborated well to find the best resolution. I was also very satisfied with his crew. They are very hard workers who are skilled at what they do. They worked late hours to complete certain items on the project.
Areas Of Satisfaction - All workers were skilled and courteous. Excellent tile work!
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Melco Remodeling as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys