Have you had work done by Mason Custom Builders/Todd Mason Homes? Let everyone know about your experience by leaving a review!Leave review
Everything was done to my satisfaction.
The gentleman Dave, the installer, was on time and very pleasant to work with.
From start to finish they were professional and friendly. The crew was even friendly with my children.
We had five rooms, hallways, stone fireplace, and extensive woodwork painted by Freshcoat of Cranberry. The staff was prompt, friendly, and efficient. The end result is great. Really canâ€™t say enough how happy we are with the work. We will recommend them and use them again for our future painting... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Mason Custom Builders/Todd Mason Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys