We've had issues since installation and even though they came back to fix it, we are still experiencing a leak. When someone said they would come by last friday to look, he never showed.
The shingles were supposed to be a closer match than to the older shingles. Which they were not. In my opinion they should of brought that to my attention before they did the roof. But that didn't happen.
My ceiling started leaking and I called to have someone come and look at it because it had been less than a week since I had gotten a new roof. We made an appointment and I took off work and no one showed up. This happened twice. I lost vacation time. When they finally came to my house I was told it wasn’t the roof, it was my chimney. I was sent pictures of my chimney to prove the claim. However, if the chimney were the problem why is my ceiling no longer leaking. We have had both rain and hail storms since that time. I feel like that statement was made so the company would not be required to fix my ceiling. Now I have to pay to get it fixed myself
Never would I recommend this company.
They bombard my texts and emails with requests to fill out surveys so they can keep their 5 star rating.
Not going to happen here!
None of the contractor's crew spoke English. They did not replace our house numbers on the house. If I hadn't gone out to sweep our Garage I would not have known they did not put them back on. Also I have a doorbell that they removed when they put on the new siding that they did not remount on my house. When they remounted my gutters, they left a gap behind the gutter that the water runs down behind it. Also, they did not remount they sensor for the gas company. When they remounted our internet box on the side of the house they mounted it upside down. Also, inside my garage there was an area built for storage that the work crew was supposed to remove when they did the roof and the back side of the garage and they didn't remove it. Also the crew left nails all over my garage floor. When I called and spoke to the project manager about all of these things, he said he would come out and take care of these things that I told him about at the time. He came and tore down the storage section of the garage like the crew was suppose do have removed. He also mounted the doorbell. When I asked him about the house numbers and the gas company sensor on the front of the house, he said that the crew did not want damage the new siding. He said that he would come back and mount the house numbers, I have not heard from him since that day. This is why I would not recommend your company. Your project manner is not a man of his word.