About this company
Home Genius Exteriors - Cleveland
Elevate your home with Home Genius Exteriors, setting the standard in Cleveland by offering full-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It’s time for a different experience, entrust your next home project to a genius and schedule your free inspection today!
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
Actively Surveying
10 Consecutive Great Reviews
10 Consecutive Great Reviews
Photos 71
Reviews 915
Of 1010 respondents, 915 left a review
No rating
Recent reviews
Craig F.
Response
Home Genius Exteriors - Cleveland Thank you for your great feedback and for recognizing Brandon, Quinn and crew, and Braeden for their awesome work. We also appreciate your note about delivery timing and materials being left on site, and we’ll use that to help improve coordination moving forward.
Review in Parma, OH
Everything so far, is goo. We have to give it a while before we figure it out. It takes a while for things to go wrong.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your honest perspective. We’re glad to hear the team was professional and that everything has gone smoothly so far, and we appreciate your recognition of everyone you worked with during the project.
Andrea R.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your concerns. We’re glad you were satisfied with the overall work and communication, and we also understand your frustration with the leftover materials and cleanup, and we appreciate you bringing it to our attention so it can be addressed.
Review in Canton, OH
The service was very good. They were polite. They cleaned up afterwards. They were very professional. I would definitely use the company again.
Response
Home Genius Exteriors - Cleveland Thank you for your thoughtful feedback and for recognizing Frank, Chris, Mike, and Quin for their professionalism and courtesy. We’re glad you were pleased with the overall service and installation, and we also appreciate your notes about the scheduling changes as they help us improve moving forward.
Review in Canfield, OH
They did a fabulous job. They cleaned up, and there isn't anything around. It is spotless, like they were never here. I got a beautiful roof, and they did a great job. We did get into a dilemma on it, but we figured it out.
Response
Home Genius Exteriors - Cleveland Thank you for your wonderful feedback and for recognizing Corey and Nick for their great service. We're so happy to hear your new roof exceeded your expectations and that the team left everything so clean that it looked like they had never been there.
Paul E.
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Home Genius Exteriors - Cleveland Thank you for sharing your feedback with us. We're glad you love the quality of your new roof, and we're sorry to hear about the damage to your plants and ladder, as well as the concerns about cost and expectations, because your comments help us improve.
Elizabeth T.
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Home Genius Exteriors - Cleveland Thank you for your thoughtful feedback and for recognizing the hard-working crew for their professionalism, politeness, and great cleanup. We’re also glad you had a positive experience with the sales team, and we appreciate your patience as the remaining items were completed.
Tom A.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your experience. We’re glad you were satisfied overall and that the quality of the work and materials met your expectations.
Lindsay M.
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Home Genius Exteriors - Cleveland Thank you for sharing your feedback and for noting both the strengths and the areas where we fell short. We’re glad you’re happy with the work itself, and we also understand your frustration with the leftover materials and lack of follow-up after the job.
Steven C.
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Home Genius Exteriors - Cleveland Thank you for your positive feedback and for taking the time to share your experience. We’re so glad everything met your expectations and that you felt supported from beginning to end.
Karl O.
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Home Genius Exteriors - Cleveland Thank you for your feedback and for sharing your positive experience. We’re glad you’re happy with the materials and workmanship, and we appreciate you taking the time to complete the review.
Maryann B.
Never would I recommend this company.
They bombard my texts and emails with requests to fill out surveys so they can keep their 5 star rating.
Not going to happen here!
Response
Home Genius Exteriors - Cleveland I’m really sorry to hear about your experience and how frustrating this has been, especially with the lack of communication and the issues after your install. Your concerns matter, and we truly appreciate you sharing this so it can be taken seriously and addressed.
Review in Cleveland, OH
We've had issues since installation and even though they came back to fix it, we are still experiencing a leak. When someone said they would come by last friday to look, he never showed.
Response
Home Genius Exteriors - Cleveland Thank you for sharing this detailed feedback, and I’m very sorry to hear about the ongoing issues you’ve experienced after installation, especially the leak, safety concern with the water heater connection, and the lack of follow-through on scheduled visits. We take concerns like cleanup, communication, and unresolved service requests seriously, and this will be escalated so it can be properly reviewed and addressed.
Review in Wooster, OH
The workmanship and the processor going through all the paper work the guys were very good polight
Response
Home Genius Exteriors - Cleveland Thank you for your kind words about the team and the work done on your home, we are glad you had a great experience. We also hear your request for copies of your paperwork and warranties, and someone will follow up to make sure you receive them.
Ian K.
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Home Genius Exteriors - Cleveland Thank you for your kind feedback and for trusting us with your home. We’re so happy to hear everything went well and that you had a great experience from start to finish.
Victoria O.
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Home Genius Exteriors - Cleveland What an incredible story, and we are so grateful you picked up the phone that day because your home deserved to be protected and we are so glad we could be part of that! We will make sure John and Brandon both hear this because they are exactly the kind of people we are proud to have on our team.
Robert S.
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Home Genius Exteriors - Cleveland Thank you so much for the kind words and for pointing out that our team took care of that last little detail without any fuss — that is exactly the standard we hold ourselves to! We are really glad everything wrapped up smoothly and that you felt taken care of from start to finish.
Susan E.
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Home Genius Exteriors - Cleveland Thank you so much for sharing this, and we love hearing that your home is already turning heads with family and friends! We will make sure Brandon knows how much his responsiveness and care meant to you throughout the whole project.
Roland M.
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Home Genius Exteriors - Cleveland We really appreciate your patience with the scheduling hiccups along the way, and we are so glad everything came together beautifully in the end! It is wonderful to hear that you are loving the new look and that our team made the whole experience a great one.
Robin C.
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Home Genius Exteriors - Cleveland "Thank you so much for taking the time to leave us a perfect review — it means everything to us to know that you were happy with every part of your experience! We truly appreciate you trusting us with your home and hope you enjoy your new roof for many years to come!"
Tessa R.
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Home Genius Exteriors - Cleveland "Thank you so much for sharing your experience — we are really happy to hear that Jason and the crews took such great care of you and your home! It means the world to us that you felt informed, comfortable, and excited about the outcome of your project!"
Kimberly G.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and strong recommendation. We’re glad to hear you were satisfied with the professionalism, communication, and the quality of the work, and we appreciate you taking the time to share your experience.
Benjamin F.
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Home Genius Exteriors - Cleveland Thank you for your great feedback and strong recommendation. We’re glad you were satisfied with the team, communication, and overall quality of the work, and we appreciate you taking the time to share your experience.
Leslie T.
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Home Genius Exteriors - Cleveland Thank you for your kind words about Nicole and the crews—we’re so glad you had a great experience overall and felt well taken care of. We’re sorry for the issues with the gutter crew and cleanup, and we truly appreciate you sharing this so we can make it right and improve.
Joseph T.
Response
Home Genius Exteriors - Cleveland Thank you for sharing your feedback. We’re glad to hear you had a great overall experience and appreciate your support and recommendation.
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