With each job or crew a walk through with the owner to understand property lines neighbors and expectations

Honor time commitments. Nothing was completed as promised.

Very knowledgeable, friendly and efficient

I would not advise getting a roof replaced in the middle of a winter storm. You can't pick up the nails until everything melts. The roof looks great and we received good customer service. We can call them anytime we need to because of the cold. They may need to check the shingles to make sure they are laid down.

They were completely professional and very considerate of time. I had a blind dog and they moved his chair so he was okay. They were very kind and professional. They even worked outside in the snow.

You removed my gutter guards from my garage and disposed of them. You were supposed to come back and install new guards, but I have not heard back from you yet. It has been weeks since the crew was here. The yard needs to be cleaned up, and the nails removed from the property. I also noticed that my gutters leak when it rains, it has never leaked before. And the valley guards are damaged. I am also missing a small plastic table.

I am likely to recommend Home Genius Exteriors-Cleveland to a friend

Had to use local bank to set up payments

I'm not sure if I'd recommend them to a friend yet because we got the roof put on in November and last week, they had to come out because we had water running into the kitchen. They came out and redid a couple of things, but I don't know if it'll hold up or not yet.

Because of the snow, they couldn't really clean up too much, but I did see they left behind nails and I found some plastic from the material down on my hillside, which I can't get to to throw it in the garbage.

They do excellent work.

The roofers were quicker and quieter than I expected—so much so that my neighbor thought they were just starting when they were already finishing. For a project this size, competed , I found less than a dozen small pieces of debris. I’m very satisfied with the work.

Loved the one day service,it was snowing,but didn't hold those roofers back.

The roof installation was done in one day. Even with about 14 inches of snow on my roof, they completed the job very quickly.

found them on Angi's, they were very prompt to contact me and make arrangements to complete the job in a timely manner.

The workers were professional

I was not happy they were working in cold weather. I was worried they would slide off the roof.