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We were very happy with Window Nation's work and responsiveness.
Brothers excels in customer service! Everything was perfect!
Perfect job!! Weâ€™re incredibly happy with our new windows. Couldnâ€™t have asked for a more professional crew! The entire process was awesome! Thanks
Jenkins Restorations did a great job on my home. I was always well informed on the status of my home and what was needed of me for them to accomplish their job. From Arturo who boarded up the house, to Matthew who explained how the process was going to be and my role in sticking to deadlines, to J... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Maryland Local Business Directory - Maryland Quest as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys