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They need better follow through
Dustin is one of the best reps we have ever had!
Cunninghamâ€™s was very responsive and exceptionally accommodating in helping us recover from water damage in our home. Their work was excellent and provided terrific pick up and delivery service. I highly recommend their services.
To be honest, the inexpensive price tag for the Kohler Design Service -- $349 in October 2017 -- was an inducement to sign up, but I never believed the results would be so beneficial. At first, I thought working with Kohler would give us a leg up on what are the newest developments in bathroom fixt... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Locksmith Lochearn as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys