We started with Steve back in Spring of 2019 when trying to decide if we should renovate our current home or look to move. After many, many questions by us and much patience by Steve we decided to refinance our current mortgage, so we could renovate our home. He did an amazing job of walking us through the process and helping us to get the most equity out of our home so we could do some much needed renovations. Once the renovations were complete Steve was able to assist us in refinancing again to get an even better rate. The process was so smooth and painless. We couldn't be happier with our experience at Keegan Mortgage Corp. We had the pleasure of doing our closing with Jim and found out we had a ton of connections. We loved our entire experience and if we could give 10 stars I would. What a great gem in Springfield Township! Thank you, thank you, thank you! - Sarah & Drew
At a time when rates were uncertain due to market fluctuations due to tariff related anxiety, James walked me through the process including timing, options, and risk. Once I made an informed decision on how to proceed, Sally and Steve took immediate action to secure my rate and mortgage for an early settlement. All through the process, there were no surprises as the Keegan team communicated throughout, including coordination with my real estate agent when needed. The entire process was handled promptly, professionally, and efficiently, and I got a great rate in an uncertain time. Steve attended settlement which was smooth and quick with no surprises. Keegan exceeded my expectations, and I give Keegan my highest recommendation.
Great staff, extremely knowledgeable and responsive. Answered all my questions in great detail and made my first home buying experience a breeze!
Steve and his team were easy to work with, professional and knowledgeable. This is the second time I have used them and will use them again in the future! I would and have recommended them.
Current Referrals - Any veteran I come across who is considering using a VA Mortgage to purchase a home, I most definitely will refer him or her to Keegan Mortgage.
Fantastic! For our home purchase we needed a very quick settlement and Steve Matthews and his team were able to execute flawlessly! We just refinanced our property, and chose to work with Steve and Keegan Mortgage again. A trusted advisor!
Additional Comments - The team at Keegan Mortgage was very thorough and responsive and made my first-homebuying experience seamless.
Additional Comments - Steve was extremely responsive, professional and knowledgeable. I will be referring him to as many people as possible. I didn’t have a realtor so I relied on him heavily and he made the entire process as smooth as possible and made me feel comfortable throughout the process.
Additional Comments - This has been easy and great experience. Being this was my first home I'm not sure of others to compare, but I have no complaints, and will use you in the future.
Would recommend if asked for, would also tell the experience I had.
Sales Knowledge - they were patient with me and explained thru every question I had
I trust that Steve was looking out for my best interest through the process and I would happily recommend Keegan Mortgage to a friend.
Closing Process - The closing process was easy, went as planned, and there were no surprises. Steve provided me with all the information I needed to review well in advance of the closing, he explained everything well, and promptly answered all of my questions.
I tell everyone I know looking for a Mortgage to use Keegan, they make you feel like Family!
We have nothing but great things to say about Steve and his team at Keegan Mortgage.
Overall Mortgage Experience - We can not say enough about our experiences with Keegan Mortgage. Absolutely the best people to work with. We have recommended them to friends and family and will continue to do so! Thanks will never be enough for all their time and help.
With such a tight time frame to close on our first home purchase, Keegan Mortgage was able to guide my wife and I through the entire process. I cannot thank everyone at Keegan enough.
Keegan Mortgage Corp lead the way for me, guided me through the process, and I could not be happier with the way things worked out.
Very professional and friendly. Very good at what they do.
I'm a Realtor and used steve for two clients now, one of which was a family member and used him for two of my own personal deals. Each one was drama free, well communicated, with our expected result. Would certainly recommend Steve!
Steve and the team at Keegan Mortgage made the mortgage process simple. As first-time homeowners, we had so many questions and Steve made himself available to provide us with as much information we needed. From the first offer we made to the signing of our new house, Keegan Mortgage was there every step of the way making sure we made the best decision for our family.
Steve Matthews and Keegan Mortgage provide exceptional service. It was a pleasure to work with them!
Steve is a great guy and he really helped us out a lot on our first mortgage! We refinanced and he really helped us out! He treated us the same way he did with our first mortgage! We would not go anywhere else! Our friend recommended them to us and we have been nothing but happy with them!
Sales Knowledge - I would say five if I could! Steve is always fantastic!
They were extremely knowledgeable, very professional, made me feel like part of their family, and made me feel important. I would recommend them to anyone!
Likely To Recommend - That's a 5! They were extremely knowledgeable, very professional, made me feel like part of their family, and made me feel important. I would recommend them to anyone!
Current Referrals - Exceptional customer service.
I could not be more pleased with the work that Steve and Sally did for me in helping me to navigate through an extremely difficult process with the seller's of the property. Steve always made sure I was aware of all my mortgage options, worked with me in determining the best mortgage for the property, assisted with the multiple delays the seller put in place prior to closing, and worked with the seller's representative at closing to finally get the house closed. Sally worked so hard with the, at times, uncooperative agents of the seller and even made sure during a blizzard that the seller's agents got all the necessary paperwork to make sure we closed as quickly as possible.
The installation was very quick and clean. The installers were very efficient. The whole process was very smooth and professional. The salesperson went the extra mile to get the sale.
AJ Perri is very professional, timely, and prepared to complete the job on the first visit. You may be surprised by the cost, which can be higher for simple jobs than you might expect.
We were very pleased with the roof and we have been telling people to use Brothers Services Company.
Window Nation did a fantastic job replacing all of the windows, front door and patio door of our home. I would highly recommend them to anyone looking to have replacement windows and new doors installed.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keegan Mortgage Corp. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
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