At a time when rates were uncertain due to market fluctuations due to tariff related anxiety, James walked me through the process including timing, options, and risk. Once I made an informed decision on how to proceed, Sally and Steve took immediate action to secure my rate and mortgage for an early settlement. All through the process, there were no surprises as the Keegan team communicated throughout, including coordination with my real estate agent when needed. The entire process was handled promptly, professionally, and efficiently, and I got a great rate in an uncertain time. Steve attended settlement which was smooth and quick with no surprises. Keegan exceeded my expectations, and I give Keegan my highest recommendation.
Great staff, extremely knowledgeable and responsive. Answered all my questions in great detail and made my first home buying experience a breeze!
Steve and his team were easy to work with, professional and knowledgeable. This is the second time I have used them and will use them again in the future! I would and have recommended them.
Any veteran I come across who is considering using a VA Mortgage to purchase a home, I most definitely will refer him or her to Keegan Mortgage.
Fantastic! For our home purchase we needed a very quick settlement and Steve Matthews and his team were able to execute flawlessly! We just refinanced our property, and chose to work with Steve and Keegan Mortgage again. A trusted advisor!
The team at Keegan Mortgage was very thorough and responsive and made my first-homebuying experience seamless.
Steve was extremely responsive, professional and knowledgeable. I will be referring him to as many people as possible. I didn’t have a realtor so I relied on him heavily and he made the entire process as smooth as possible and made me feel comfortable throughout the process.
This has been easy and great experience. Being this was my first home I'm not sure of others to compare, but I have no complaints, and will use you in the future.
Would recommend if asked for, would also tell the experience I had.
they were patient with me and explained thru every question I had
I trust that Steve was looking out for my best interest through the process and I would happily recommend Keegan Mortgage to a friend.
The closing process was easy, went as planned, and there were no surprises. Steve provided me with all the information I needed to review well in advance of the closing, he explained everything well, and promptly answered all of my questions.
I tell everyone I know looking for a Mortgage to use Keegan, they make you feel like Family!
We have nothing but great things to say about Steve and his team at Keegan Mortgage.
We can not say enough about our experiences with Keegan Mortgage. Absolutely the best people to work with. We have recommended them to friends and family and will continue to do so! Thanks will never be enough for all their time and help.
With such a tight time frame to close on our first home purchase, Keegan Mortgage was able to guide my wife and I through the entire process. I cannot thank everyone at Keegan enough.
Keegan Mortgage Corp lead the way for me, guided me through the process, and I could not be happier with the way things worked out.
Very professional and friendly. Very good at what they do.
I'm a Realtor and used steve for two clients now, one of which was a family member and used him for two of my own personal deals. Each one was drama free, well communicated, with our expected result. Would certainly recommend Steve!
Steve and the team at Keegan Mortgage made the mortgage process simple. As first-time homeowners, we had so many questions and Steve made himself available to provide us with as much information we needed. From the first offer we made to the signing of our new house, Keegan Mortgage was there every step of the way making sure we made the best decision for our family.
Steve Matthews and Keegan Mortgage provide exceptional service. It was a pleasure to work with them!
Steve is a great guy and he really helped us out a lot on our first mortgage! We refinanced and he really helped us out! He treated us the same way he did with our first mortgage! We would not go anywhere else! Our friend recommended them to us and we have been nothing but happy with them!
I would say five if I could! Steve is always fantastic!
They were extremely knowledgeable, very professional, made me feel like part of their family, and made me feel important. I would recommend them to anyone!
That's a 5! They were extremely knowledgeable, very professional, made me feel like part of their family, and made me feel important. I would recommend them to anyone!
Exceptional customer service.
I could not be more pleased with the work that Steve and Sally did for me in helping me to navigate through an extremely difficult process with the seller's of the property. Steve always made sure I was aware of all my mortgage options, worked with me in determining the best mortgage for the property, assisted with the multiple delays the seller put in place prior to closing, and worked with the seller's representative at closing to finally get the house closed. Sally worked so hard with the, at times, uncooperative agents of the seller and even made sure during a blizzard that the seller's agents got all the necessary paperwork to make sure we closed as quickly as possible.
The company informs you of when the product will be available. They follow through with the schedule and were here on the day they said they would bring the door and install it. They are very neat workers and cleaned up after themselves. You also have someone from assurance to come by and check on t... more
The original estimate was changed but I understood. The job was completed in a timely manner. It was an outdoor porch with a roof. The replacement roof did not have the padding to go on the roof. My original roof had it though. The people who did the roof said that would be the norm and that is what... more
They need to improve on their pricing. Their pricing is too high. Regardless of quality, service, and good financing, I would like to see them come down on their price. I have been very pleased with their financing. They provided 36 months with no interest.
Everything went well, very helpful and the project looks great.
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Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Keegan Mortgage Corp. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys