HORRIFIC EXPERIENCE! Poor workmanship. No care taken with my property. Damages to my home. Empty promises. Lack of communication. Left me with excessive damages and unfinished work. This company was one the WORST I've ever dealt with! From the moment they stupidly back-up a construction dumpster outside my garage and blocked my car inside, I knew how this job would turn out - and I was right! They couldn't care LESS about quality and they treat homeowners' property with NO respect or care. Most of the crew didn't speak English, and since there was little to no supervision on the job, we attempted to speak to the 'head guy' (who spoke a bit of English) to ensure they were clear that we wanted the roof done correctly, all damaged wood replaced, etc. The work crew was so disrespectful toward my home and property (see photos). There was garbage and trash strewn ALL OVER my yard, driveway, top of the screen pool enclosure, etc - even half-eaten fast food burgers and ketchup on the driveway! WHO DOES THIS???? When the crew left at the end of each day, they left clothing, shoes, empty water bottles, soda cans, construction debris, roofing nails, etc. ALL OVER. Because they left tarps on my shrubs for so long, MANY shrubs died and had to be replaced. Because they left one of the two dumpsters partly on my lawn, IT also died and had to be replaced! *I had to call the dumpster company to request removal of it! Their workmanship included half-attached shingles, crooked shingles, soft spots where they failed to replace damaged wood, black roofing tar all over my Hardy Plank siding, broken soffits, incorrectly affixed flashing, crooked ridge vents (3 of 3), one area where there was NOTHING under shingles - I mean NOTHING! When Hurricane Irma came, those shingles were ripped off, revealing nothing but an empty HOLE! To top it all off, they DAMAGED my existing gutters, removed and lost gutter spikes, detached gutters and didn't re-attach them, NAILED my fascia and caused damaged and 'waves' (not supposed to NAILED!), and horrific damages to soffits and fascia all around my home. Prior to the hurricane, they failed to dry-in their work areas, so rainwater poured into my kitchen and laundry room - more damages for ME to pay to have fixed! (I have photos and documentation.) JT Roofing took my million-dollar+ home and treated it like it was a piece-of-crap shanty! After repeated attempts to get Paul back out here, we finally contacted (and PAID!) an inspection company to come out and document the disaster. To date, JT Roofing has failed to finalize the job, although Paul had repeatedly PROMISED to make it right and repair all the damages my property suffered because of their lack of due care. I can only surmise that since the hurricane hit, they've moved on to new jobs, while the money is good and people are desperate for roofs. It would be nice if they FINISHED a job for which they were contracted! This company doesn't deserve to be in business. I'm leaving a review because I WISH someone had warned ME about this poor excuse for a company before I got screwed over and left with unfinished work, multiple repairs, and damaged property! When one contracts and pays for a new roof, it is expected that the work will IMPROVE the property and add value - NOT DAMAGE IT AND COST THE HOMEOWNER MORE MONEY, TIME, AND AGGRAVATION! *I've got photos, videos, documentation of inspectors, written statements, etc that support every assertion in this review. I'd be happy to elaborate further.
The estimator, Chris, was professional, fast and accurate. All the work was performed well, and looks really good. We had a schedule change, but their customer service people were informative, and managed to cut the extended lead time in half. As promised, US Aluminum pulled all the necessary permit... more
They did a terrific job and communication and walk through was outstanding! I would use them again.
We were so pleased with them. They have done our house before and now, it was the workshop. We have used them twice.
Everything was really good and convenient. They were never in my way.
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