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AJ Perri office coordination of appointments is poor. Unfair pressure to renew contract and inaccurate data about contract dates. If you have requested a morning appointment and you wait all morning for the technician who doesn't show up in your driveway until 12:58 pm, you have an afternoon appoint... more
They had excellent quality workmanship. They were on time and made the project go very smooth.
Once we got the project going Rich and his folks did an excellent job. Iâ€™m looking to engage him on another project shortly.
From start to finish the folks at My Deck performed very well in completing our deck. They initially visited my house and then I met with them at their showroom to select the materials. Their installer, Martin, was a perfectionist and did a remarkable job along with his assistant. It took 4 months f... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Harmony Design Build Contractors as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys