G&L did an excellent job on a variety of varied work that we need done. They were professional in all aspects. We would highly recommend them.
Areas Of Satisfaction - Communication, flexibility and quality of work were outstanding. They also offered very practical and useful suggestions, including some that saved us money.
Remodeling Concerns - Most contractors that we have hired in the past were unresponsive and eventually more expensive that originally quoted. G&L was a very pleasant surprise. Not only was there work of high quality, but they listened and provided everything they promised when they promised for the price they priomised.
A great experience in a kitchen renovation. Extremely satisfied, highly recommended.
Areas Of Satisfaction - Communications. Always answering any issues in a very timely manner.
Remodeling Concerns - Major concerns were quality of work and reliability of the contractor. All of my concerns were put to restupon meeting and discussing the plan with Chris.
Additional Comments - In addition to the above mentioned comments, the contract that was used eased my concerns since everythingwas addressed and spelled out in a detailed manner.
I was under the impression I would be getting design input and advice. Instead I got an overpriced middleman that had little to no supervision present during work, which left me to direct what work needed to be done to the carpenter, electrician, and painters that I should have just hired on my own. No one from the company ever came by after the work was done to inspect what their sub-contractors had done. All of the problems were discovered and reported to the company by myself. On one such occasion, a light fixture was crooked and needed to be adjusted (the second such problem). When the worker showed up to fix it, he had no partner and only a ladder with him and left his tools in the car. He walked in and set up the ladder as if he was going to reach up and adjust it by hand, giving the impression that my complaint was unnecessary and blown out of proportion. After he retrieved his tools I had to physically help him because he could not do it alone and had no partner with him. The painters painted over some of the light switches but not all of them. And the ones painted over were not even completely painted, they were spotty. When we replaced some of the light covers, unpainted edges on the wall appeared, since no thought was given to the final light switch cover on the wall.
They are very reliable and on time. Prices are very fare. Their work is always excellent. I am always pleased with the work they do. I would recommend them.
Professional & Organized - Very organized, timely and professional. Detailed orientated and offers suggestions and listens to the customer.
Schedule - To the (T).
Areas For Improvement - No area. Everything was executed and delivered as planned. Excellent work!!!
Remodeling Concerns - Our house is an expanded cape with an addition so we thought that would be a problem. G&L contractor assured us that this would not be an issue and it turned out to be a successful project.
Additional Comments - Excellent price that reflects excellent work. Attention to detail.
Recognized Excellence - Chris did an excellent job as our contractor and recommended reliable people to help us complete additional work in our home. He was a pleasure to work with.
Remodeling Concerns - We had a great deal of water damage due to the cold winter. G&L helped us to solve many issues we had in our kitchen and roof.
G&L Sons provide a one stop service for all your renovation needs. From plumbing to painting to tiling to carpentry they provide excellent supervision of all trades and can be relied upon to work independently and neatly. They are reliable and deliver what they promise - from small to large assignments. They hear what is important to you. Very satisfied with our renovation.
Remodeling Concerns - No concerns - but needed to trust someone to work on their own and supervise trades especially in terms of cleanliness. David exceeded these expectations.
G&L and Sons Renovations are a pleasure to work with. They have a strong commitment to customer satisfaction and their expertise is quite evident from small tasks to large aspects of remodel projects. I highly recommend them.
Areas Of Satisfaction - The Caputo family strives to please their customers from start to finish, making the process of renovating effortless.
Areas Of Satisfaction - I was most satisfied with the timeliness, the subcontractors, and the way they handled working around my children.
Additional Comments - G&L and Sons Renovations is great to work with, and they did a great job.
G&L is extremely professional, and able to handle jobs of any size. Even though our recent powder room renovation was a relatively small remodel, they treated it like it was a million dollar overhaul, and we appreciated having that attention.
Areas Of Satisfaction - I was most satisfied with their ability to finish this project extremely quickly so that we could have the renovation completed before Thanksgiving.
Recognized Excellence - Both David and Chris Caputo are excellent at communicating and making sure the customer gets what they want.
Remodeling Concerns - This was a small project, so we did not have many concerns. Our one concern was the time frame, and they made it clear that they could finish on time and scheduled out several milestones so that we could make sure everything was on track.
G&L and Sons Renovations, LLC are the finest home remodel experts that I have ever accoutered! They have all: punctuality, reliability, accessibility, accountability, patience, honesty, commitment, elegant craftsmanship, exceptional organization skills. But most of all their superior expertise and exceptional remodeling vision allows them to deliver a product that is always beyond one's expectations!!My family and I are lucky and honor to have a professional relationship with G&L and Sons.Thank you.
Recognized Excellence - I am certain that there is no other person like David Caputo on this earth! Perfectionism, excellent skills in design and communication, kindness, professionalism, precision, punctuality, are the only few descriptions of David Caputo. Thank you very much for all your work David!!
I have went through many home renovation projects with many contracts. It was the first time getting the job done without any conflict. We started slowly because several idea meetings and preparing blueprint. Once all preparation has been filled, the job progressed without any hesitation. Communication is so responsive. co-construct.com they offered is helpful keeping track of progress and more.
Areas Of Satisfaction - I was most satisfied with their excellent craftsmanship and their customer services.
Remodeling Concerns - We weren't sure how much the project would cost and if our budget would allow it. David Caputo really worked with us to figure out a solution and a way for our budget to allow it.
Our salesperson and project manager, David Caputo, was a perfectionist. Nothing slipped past him. He was very detail oriented, and always made sure everything was in order. There wasn't anything about the job that wasn't perfect. G&L and Sons Renovations did great all the way around.
Areas Of Satisfaction - I was most satisfied with the overall process. It was very easy. David Caputo met the workers at my home. I didn't have to interact with the installers at all. He met them here, and got them started. There weren't any major lapses between service, so the project moved along quickly. Dealing with them was so easy. This was definitely the easiest renovation I've ever dealt with. It was no sweat for me.
Remodeling Concerns - I was a little concerned about the tile we picked out. Some people said it would be hard to work with, but the tile guy they hired was fabulous. We didn't have any problems.
We were in Hurricane Sandy, and they came to our aid. We are snow birds, and they used communication that allowed us to be off site. They also help us with with the inspectors for the insurance company. They went out of their way to add the information necessary to get more for our claims. They handled the acceptance of orders, and communication very well. They made it a capable situation for us to work from afar.
Areas Of Satisfaction - I was most satisfied with their communication. We are in Florida, and the work was done in New Jersey. It was exceptional.
Recognized Excellence - I think Chris was excellent. He did an excellent job, he communicated with us at all times, and he kept us apprised of how things were moving. If there were any questions he was open about them and he brought things to our attention.
Remodeling Concerns - It wasn't a very big project, but we've had unpleasant experiences with contractors in the past, so we were a little apprehensive coming into it. However, they definitely came through above and beyond what our expectations were.
Areas Of Satisfaction - They're very honest and trustworthy. The work was wonderful and they were very friendly.
Recognized Excellence - They were all wonderful, including David and Chris.
Remodeling Concerns - We wanted to find someone reliable and dependable so I wouldn't have to worry about the work getting done.
I am so pleased with my basement remodel that I plan to hire G&L to do all my future renovations. They're a class act!
Employees & Subcontractors - The employees and subcontractors of G&L and Sons Renovations are professional and courteous. They go above and beyond the job to connect with customers. During Superstorm Sandy, Chris and Gene checked on current and former customers, supplying portable generators to those in need of heat for several hours. They are a throwback to the past when companies took pride in the product they supplied.
Likely To Recommend - I have recommended G&L and Sons Renovations to friends. My need to have my basement remodeled was because a water pipe had broken and damaged the existing structure. Initially, I thought I would use my "new" basement for doing my crafts and scrapbooking. The remodel is so wonderful that I now plan to use the basement as additional living space. I am so pleased with my basement remodel that I plan to hire G&L to do all my future renovations. They're a class act!
Remodeling Concerns - My one concern was financing the project. They worked with me and suggested the remodel be done in phases so I could finance the project without stressing my bank account.
This experience has been nothing short of a pleasure! This is a well run company in all aspects. We especially appreciated the way everything was broken down and explained. Communication was excellent. When we encountered a problem with the design of the kitchen (not the responsibility of G&L), they immediately stepped in to rectify someone else's shortcomings. We would highly recommend this company to others. They are professional and highly experienced in all areas of kitchen remodeling.
Recognized Excellence - Chris Caputo is a pleasure to work with. Very easy to talk to when thInfs don't go perfectly.
Areas Of Satisfaction - Quality of workmanship
Areas Of Satisfaction - Great communication and response to questions, issues, and concerns. There was an issue with defective tile grout that was handled in the most satisfactory manner.
Areas Of Satisfaction - Design advice, high quality subcontractors
Additional Comments - My wife and I both love the finished product. It miraculously converted an under-used part of our home to one of the brightest and most useful spaces we have.
Communication - Good explanations. Use of e-mails. Regular follow-ups. Itemized PDF contracts/statements.
Trust - Excellent at level-setting and following through.
Recognized Excellence - Both David Caputo and Chris Caputo were great to work with. They were friendly and patient. Perhaps most importantly, they were reliable, honest and did an excellent job on time and within budget.
Remodeling Concerns - Our biggest concern initially was finding a general contractor that was reliable and honest, responsive and clear (in communications), and of course, able to deliver results consistent with agree to terms.
Additional Comments - G&L and Sons didn't necessarily quote us the lowest price, but they provided tremendous value in what they accomplished and how they executed and communicated.
Areas Of Satisfaction - I was most satisfied with the disposition and general attitude of G&L because they were very optimistic about everything. If we did experience any hiccups during the project they weren't negative at all. They always kept a sunny disposition and assured me I had nothing to worry about and it would be taken care of. I always knew they would take care of it and they did.
You wanted to charge me over $1000 to change a part that was worth $385. This leaves over $ 600 for 30 min labor??? Really....
Excellent roofing team. Steve Harris is very experienced and was devoted to my making the best decisions and choices for my particular house, which was idiosyncratic. Evaluated complex situation with expert eye and knowledge of old houses. He saved me a lot of money and came through will a beautif... more
We were extremely satisfied with the installation of our new deck installed by My Deck. It's only been up for a month, and we've received many compliments on it already. The sales team was great, very low-key, and their suggestions on decking material and railing met our needs exactly. The person... more
They were timely, and did a great job. They did what I requested. I would recommend them.
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