Have you had work done by Fitz's Fish Ponds? Let everyone know about your experience by leaving a review!Leave review
My air stopped working. They did come promptly but when the technician showed up he told me," I know what your problem is, you should have changed your furnace 10 years ago". I didn't have a problem with heat, it was the AC I called about. He also said," If I do a safety check I can shut you down ri... more
Quality service all around. Skilled crew of polite hardworking guys installed my gutters on a sweltering day. One man crew cleaned my gutters on a cold day. Every season, quality service.
My Deck met all my expectations and more. They made some recommendations that improved the layout and function. Everything worked, from the bidding process to the final sign-off. My Deck was one of four bidders, not high or low bidder, but the only bidder that provided a deck concept drawing with... more
From start to finish the process was flawless and excellent. The installation team was fantastic.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Fitz's Fish Ponds as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys