Have you had work done by Dry Guys Basement Systems? Let everyone know about your experience by leaving a review!Leave review
I had called A.J. Perri in complaint that my A/C was not working properly. When the technician came to my house, he went up in my attic and diagnosed that my problem was that my duct work had been crushed. The technician did not test my unit outside my home, and he didn't even check to see if I ha... more
My experience was excellent. Care was taken at each step in the process of repairing my roof by the salesperson and the two roofers that worked on the repair. They also found and took pictures of a significant problem in another section of the roof. I used that information to inform the builder o... more
Very unsatisfied customer.
We've used them twice and have been very happy.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Dry Guys Basement Systems as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys