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The design was exactly what we wanted and the craftsmanship was excellent. Everyone is astounded when we tell them the job came in right on schedule and on budget.
The to-go place for cleaning of knotted rugs and kilims in the DC area
The owner cares about the service he offers. This staff has been to my staff several times. Each time they were helpful, polite and accomodating. They left my house clean and in good order. The paint is high end and wears very well. The owner, Mr. Theologus "checked in" with me during the proces... more
They were very professional and knowledgeable. They gave us great ideas, they taught us how to paint, and how to divide the house before we started painting. With their advice, it came out fantastic.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Doug Pruett Construction Company as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys