Areas For Improvement - None, they met or exceeded all of my expectations.
Areas Of Satisfaction - By staying within the budget and using high quality materials, Creating Space exceeded my expectations.
I would recommend Creating Space due to their high quality of work and professionalism. We've been extremely happy with our basement finishing and master bath remodel.
Areas Of Satisfaction - Their subcontractors are quality.
Our search for a contractor to finish our 1500 sq ft basement was extensive. We narrowed the choice to three of the highest-rated companies based on Kudzu and other recommendations. I requested estimates, exchanged emails to assess responsiveness and professionalism, and picked Todd at Creating Space, Inc.. He was not the least expensive, nor was he the most expensive, but he was the only contractor to include a scaled drawing with his estimate to help us visualize the project. He listened to us, captured our ideas, offered options, and worked with us every step of the way to make our dream basement real. I was extremely impressed with his attention to detail, his responsiveness to our many questions, and the very high standards of his work. Equally important, every one of his subcontractors were first class, professional and polite. As with any project, questions and issues arise. When they did, Todd helped us work through them to make sure our expectations were met. I am blown away by the quality of the workmanship. It's the best basement I have ever seen, including a massive 13' rustic elder bar, a sound-insulated music room with custom alder wood cabinets, a heated-tile sewing room, a game room, a kids room, a full bathroom, and a great storage room with "hurricane-proof" shelving. Todd's phased payment process ensured our satisfaction each step of the way. Creating Space is a world-class company and Todd is the best in the business! Highly recommended!!!
Areas Of Satisfaction - Quality of the initial estimate and the construction, professionalism of the subs, great communications with Todd
Overall great experience working with Creating Space. We love our basement and will definitely use them again when we add a kitchenette to the basement. Creating Space made the whole process seem easy!
Schedule - We had a firm deadline, and Creating Space met it.
Areas Of Satisfaction - We have used Space for two projects in our home - basement finishing and kitchen remodel. With both projects, we felt we received a better value for the money compared to comparable projects in our neighborhood. Todd works very hard to deliver a quality custom project without breaking the bank!
Areas Of Satisfaction - We got a lot of bang for our buck. The basement turned out better than we had expected. Everyone in our family is very satisfied and using it a ton!!
Areas Of Satisfaction - The cedar beams along our ceiling and cedar support posts look so good and different from any other finished basement, exactly what we were looking for. Details it's all about the details.
Lead Source - I actually found Creating Space from Kudzu.com. They had great reviews so, I gave Todd a call and knew after our meeting they were the right company.
Areas Of Satisfaction - It was a pleasure working with Todd. He was incredibly professional and was 100% committed to providing excellent work and excellent customer service.
Areas Of Satisfaction - Quality and timely ness of the project. The people they have working on your house treat your home like it was their own home.
The product that I received from Taylor Construction is superior. It has enhanced my home's quality, value, and livability. The people at Taylor Construction have been prompt to respond to my requests.
They are really kind and professional. When we had a problem with one of our floors, there was a board that split, they were really fast about fixing it. They respond quickly. If there is ever a problem, they tend to fix it quickly.
They were efficient, professional, and did quality work. I will certainly recommend them to others.
They have exceeded my expectations!
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Creating Space as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys