Additional Comments - We are thrilled with our deck! We would highly recommend Boardwalk for any building projects.
Boardwalk was engaged to do a complete deck renovation. They did an amazing and professional job. The craftsmanship is of the highest level and the crew performed in a professional and responsive manner at all times. I would not hesitate to recommend Boardwalk to my friends and family .
We had an existing pressure treated deck that needed replacing and redesigning. Paul Zachman of Boardwalk Design, Inc. worked with us to come up with the design that we were hoping for, offering thoughtful and helpful options to our vision. Julie in the office kept us informed pleasantly and promptly. Dustin and Paul, the two craftsmen who built our deck had considerable experience not only with deck building but with many aspects of construction, so when unexpected issues came up that past experience was key to problem solving our particular situations. They had the knowledge to build Paul's design not only to code, but with the lovely details that are the hallmark of a beautiful, well-made deck. We can't say enough about how impressed we were with their knowledge and care--they are amazing builders and artisans.
Top notch, extremely conscientious and very hard working "professionals" who do excellent quality work. Without hesitation I recommend Boarwork Design very, very highly to anyone wanting quality work done right the first time at a fair price.
They were on time and on budget. The on site workers were unbelievably professional. They did a fantastic job.
Areas Of Satisfaction - They paid very close attention to detail. The craftsmanship was fantastic and the people were very responsive. They were helpful in terms of guidance in terms of the plans and the materials.
Areas Of Satisfaction - The quality of the work is superb
Lead Source - They have done many projects for us over the years
Areas Of Satisfaction - I was most satisfied with the completed project.
Quality people and workmanship.
Areas Of Satisfaction - Communication explaining various options, the pros and cons of each, and assisting us in determining the best value for the project.
Areas Of Satisfaction - Very happy that a business would take a project as small as ours. Very happy with Paul's design and the flexibility when working with us to get exactly what we wanted. Very happy with the customer service and the responses provided when there was a question or conflict during the project.
The job was professionally done, on schedule, and with great results!
Areas Of Satisfaction - Design of the project was beautiful and the craftsmen working on the project were so professional and a pleasure to work with.
Additional Comments - Our new porch is a beautiful addition to our home. We were extremely pleased with our whole experience with Boardwalk Design!
Paul is professional, organized & efficient, detailed, and honest. His approach is straightforward and I felt comfortable working with him immediately. Paul has a good eye for design and his guidance contributed to the success of my project. The quality of the work met/exceeded my expectations. I am very picky, so this is a significant accomplishment.
The guys onsite were great to work with. Very professional and helpful. I found them very knowledgeable and came with great recommendations even during the project. The kind of guys to go have a beer with!
They did an excellent job. We really appreciate the job that they did. We would highly recommend them to others.
Boardwalk Designs did a fantastic job on our deck and brick walk. We love it, and it is just what we had hoped it would be.
Areas Of Satisfaction - Great design. Good communication before the job got started. Quick responses via email, which we loved! Great workmanship from the deck builder and also the landscaper.
We were thoroughly impressed with Boardwalk - both with Paul's design and recommendations, and with his crew of professionals. They added a screened porch, upgraded our deck and landscaping. They were friendly, accommodating and extremely neat. They were also creative with design solutions. The final result transformed our backyard into an exceptional outdoor living space. We cannot say enough about the total experience - Boardwalks professionalism, attention to detail and final result. We have already recommended them to several people.
I used a number of contractors prior to using Boardwalk. I ONLY recommend Boardwalk. They are truly full service. Boardwalk has done an oustanding job inside and outside my home. Paul's eye for design, thorough project plans, accurate timelines, knowledge of permit and architectural review board requirements, and of course the final results, are all of outstanding quality. Worth every penny every time.
Likely To Recommend - I have recommended Boardwalk to many. I have used a number of contractors prior to using Boardwalk. I ONLY recommend Boardwalk. I will contnue to use Boardwalk for all future projects inside and outside my home. The quality of their service and their work are outstanding. I used a number of contractors prior to using Boardwalk. I ONLY recommend Boardwalk. They are truly full service. Boardwalk has done an oustanding job inside and outside my home. Paul's eye for design, thorough project plans, accurate timelines, knowledge of permit and architectural review board requirements, and of course the final results, are all of outstanding quality. Worth every penny every time.
Thrilled with their work on our 105 yr old home. Fits in perfectly with the look of the house. I had complete confidence they could fix anything and all would turn out well.
The old adage that "you get what you pay for" is true about Boardwalk Design. The entire project was probably the first time I have ever been 100% satisfied with anything! Great workmanship from the design phase to the completion.
I was totally satisfied, from start to finish. I had a quote from another company. That brief experience was so bad, it gave me something to compare Paul to, which helps put it in context. Even when we were pretty much agreed on the design, at the last minute I asked to make changes and that was no problem.The men that did the installation, were courteous, respected the landscape and really cared about the finished product. They rejected several pieces of lumber that were delivered and answered all our questions. I have already recommended Boardwalk Design twice.
Areas Of Satisfaction - Paul, worked closely with me to design what I wanted. His staff was excellent. They went above and beyond.
Boardwalk Design was professional, talented, and on time. We loved working with them. The crew had superior workmanship, they kept the area clean, and they got the work done quickly, effectively, and professionally. It was a pleasure working with them, and we look forward to doing it again.
Paul and Boardwalk Design were professional and very accurate when it came to my needs to maintain period based architectural design. His work far exceeded my expectations. Great work Board Walk Design!
Lead Source - We have used Boardwalk Design for years.
Areas Of Satisfaction - Quality of workmanship is 1st rate.
GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Boardwalk Design, Inc. as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys