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The product looks good. It's a project I'm pretty sure I'm not going to have to be concerned with for the next 20 or 30 years. I feel at this point that this must be true. However, they did have to come back for some issues like the caulking being pulled totally away from one section. Things like th... more
They did my roof. I was very pleased from start to finish.
They arrived at 8 and were gone by 4. Chris hung around later to make sure most of the nails were picked up. He was very helpful. For those with gravel driveways, I would strongly recommend placing tarps over the gravel to catch the aluminum nails. Chris hung around after the rest of the crew left t... more
Mike and Brian where very professional, courteous and friendly.
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the opportunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Article Goal as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys