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Great salesman, great work crew, fast and professional installation. The windows look and operate so nicely. I'm really pleased.
Jenkins Restorations was excellent.
I was extremely impressed with Craig and his knowledge of the products. He had us sold half way through the call. He continued to follow up by phone and email throughout the process. The installation team was great. They were professional and friendly. The keep my home clean from start to finis... more
The installers use the existing frame to install the windows. The windows were smaller than expected,
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Aiellos Custom Homes as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys