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Window Nation was very professional. The installers were professional and courteous. They kept the area very clean and answered any questions that I had very promptly.
I was very pleased with the crew's promptness and quick turnaround of the task. Lazlo, the crew leader, explained the process beforehand and courteously answered any questions I had throughout. The crew took care to protect the rest of the house from dust by putting up plastic. They worked quietl... more
Had to have the crew back multiple times to fix things they should have caught if theyâ€™d been more careful.
It was refreshing to deal with a company who's employees were professional, courteous and considerate. They really walked me through the process, they really took their time and did exactly what they said they were going to do. That kind of customer service goes a long way these days when that seems... more
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GuildQuality partners with it's member companies to survey their customers and collect detailed feedback on their behalf. By administrating surveys as an unbiased third party we ensure that customers have the oppurtunity to express their true feelings about a project and that members get the most accurate and detailed feedback possible.
When a survey contains the "Review" question, that customer's answer will show up on the member's profile page as a public review. Members have the option to turn off reviews but cannot hide individual reviews. It's all or nothing. This means that any reviews you see on a GuildQuality profile page are real comments left by the customer and verified by GuildQuality.
Each item listed under "Customer satisfaction" represents a specific question asked by GuildQuality to customers of Accessible Home Builders as part of our survey process. The bar graph and percentage next to the question stand for the percentage of respondents that were "Satisfied" about that particular question.
A customer is considered satisfied about about a question if they answered with 4 or more stars out of 5. For example if the "Communication" question is at 95% satisfaction that means that 95% of survey respondents answered that question with 4 or more stars out of 5 possible stars.More about surveys