While Powell Homes started four generations ago in 1909, it began for us 30 years ago in the woods behind our family home. With scraps of lumber our dad brought home from jobsites we built our dream forts; elaborate forts thirty feet high in trees with rope swings, forts with basements, and even one with a hollow log for an entrance. That early love of fort building soon translated to working on the job for our father swinging hammers and learning the home building business from the ground up. Your Home is Your Number One Asset More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (167)
Kitchen remodel (165)
Design build remodel (164)
Interior painting (164)
Custom home (92)
Home for sale (92)
New home (92)
Aging in place (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Powell Custom Homes & Renovations relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Powell Custom Homes & Renovations in Des Moines, WA; Normandy Park, WA; Burien, WA; Seattle, WA; Federal Way, WA; Auburn, WA; Renton, WA; Kent, WA; Bellevue, WA; Sammamish, WA; and 20 other cities in Washington, Iowa and Idaho.
In this report, Powell Custom Homes & Renovations has published a summary of the customer feedback they've received since they joined GuildQuality in April 2010. In that time, 281 out of 531 customers (53%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2016.
Powell Custom Homes & Renovations surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Powell Custom Homes & Renovations customer, and if Powell Custom Homes & Renovations completed work for you after April of 2010 but you haven't yet received a survey, please let us know.
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