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Payne Restoration LLC

Payne Restoration LLC is a licensed and insured general contractor serving West Michigan, specializing in home remodeling, additions, kitchens and bathrooms. Payne Restoration has completed work on over 1,000 homes and has received an A+ rating with the BBB. Payne Restoration can meet your entire home remodeling needs. We happily serve Holland, Zeeland, Grand Haven, Byron Center and Caledonia.

GuildQuality Member
Since 2017
Feedback Milestone
5 Consecutive Great Reviews
2018 - See more

Whole house remodel (62)

Bathroom remodel (18)

Kitchen remodel (17)

Addition (10)


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All project locations are approximate

Eric Payne


Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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  • GuildQuality

More about Payne Restoration LLC

As a GuildQuality Guildmember, Payne Restoration LLC relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Payne Restoration LLC in Zeeland, MI; Hudsonville, MI; Holland, MI; Grand Rapids, MI; Grandville, MI; Spring Lake, MI; Jenison, MI; West Olive, MI; Byron Center, MI; Shelbyville, MI; and 14 other cities in Michigan, New York and Kansas.

In this report, Payne Restoration LLC has published a summary of the customer feedback they've received since they joined GuildQuality in March 2017. In that time, 51 out of 85 customers (60%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.

Payne Restoration LLC surveys all of their customers with the following exceptions:

  • Only bid projects with an estimate/planning processes.

Customers receive a brief survey shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Payne Restoration LLC customer, if your project doesn't match the above exceptions, and if Payne Restoration LLC completed work for you after March of 2017 but you haven't yet received a survey, please let us know.

2018 Guildmaster Application

Payne Restoration LLC is a candidate for a 2018 Guildmaster Award. The Guildmaster Awards recognize exemplary service among home builders, remodelers, developers, and home services contractors. Click here to review this year's qualifications.

To be eligible for consideration, Payne Restoration LLC must survey all of their customers, with the following exceptions: Projects under $5,000 and all insurance repair work..

If you are a recent customer of Payne Restoration LLC and have not yet received a customer satisfaction survey, please let us know. We need your feedback in order to conduct a thorough review of Payne Restoration LLC's application.

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