Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by J.A.H.
Mystic, CT, on Jun 23, 2011
As part of the Masons Island community personally, not just professionally, they are extra conscientious about maintaining their excellence and take pride in their workmanship, as they might do for family members.
Review by L.A.A.
Waterford, CT, on May 11, 2011
They were very well organized and they did an excellent job. I would recommend them to a friend. They completed everything in a timely fashion and there attention to detail was unmatched.
Review by D.A.J.
Uncasville, CT, on May 09, 2011
I thought our job was too small for Mystic River Building Company, but was reassured after speaking with Nort. The planning went fast and smoothly, The cost was competitive. The roofers and electrician worked diligently with no wasted time. Small issues were fixed immediately. Spring came and the...
Review by Stan W.
Mystic, CT, on Apr 26, 2011
When Mystic River came over they were very polite and caring. They made sure to clean up whenever they made a mess. The workmanship was fine. We enjoyed talking with them. My only concern was over the price of the work. In one particular instance, one of their workers was just standing around all day...
Review by M.A.A.
Mystic, CT, on Apr 26, 2011
Mystic River Building Company can be relied upon to perform on the highest professional and skill craft levels. Its people are easy to communicate with and they live up to their promises for quality workmanship and completion dates.You pay a little more to go first class, but the Mystic River Building...
Review by M.A.J.
Niantic, CT, on Apr 23, 2011
The people at Mystic River Building Company were exceptional from start to finish! They showed genuine interest in our satisfaction and were very easy to communicate with throughout the project. Their prices were right in the middle of several quotes and I would recommend them to anyone! Thanks for the terrific work!
Review by S.A.D.
Stonington, CT, on Apr 22, 2011
We were extremely pleased with the total package provided, from the sales rep helping us decide what we wanted all the way through to the complete remodeling . They replaced the entire outside of our cottage. The roof, siding, windows---they did it all, and it looks beautiful.
Review by Habitat H.
New London, CT, on Apr 19, 2011
The Mystic River Building company is comprised of individuals you can trust to do an exceptional job, who take pride in their workmanship and do what they say they will do. They also take great pride in building strong communities, and actively contribute to the greater good.
Review by P.O.M.
Waterford, CT, on Apr 19, 2011
Mystic River Building Company is a great example of how to build things right the first time. The contactors were wonderful to deal with, extremely competent and overall , my building experience was quite enjoyable. Mystic River Building Company never missed a thing, from the smallest details to the...
Review by Mary J.
Ledyard, CT, on Apr 19, 2011
I had a wonderful experience building a new home with Mystic River Building Company. I have recommended them to many people so far and will continue to do so. They produce a quality product and have the experience to deal with any possible problems that are encountered during the building process....
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Answers from contractors near Mystic, CT
What is the temperature range for installing roof shingles
Manny Tenecota of MJT Roofing PRO answered:
Jan 11, 2017
Theoretically, there is no lower or upper temperature limit governing when asphalt fiberglass shingles may be applied as long as appropriate precautions are taken.
? In cold weather, for easiest ... read more
what is the process to cancel contract with in the three day period? The paperwork is missing (unreadable) that information due to printing issues.
Stephanie Vanderbilt of Coastal Windows & Exteriors, Inc. PRO answered:
Apr 12, 2016
In MA we have the three day right of recession policy. Our contracts have a Notice of Cancellation document that is in NCR form. The homeowner mails or faxes back a signed copy within three days.
If ... read more
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