Log in Get started
Back

J Allen Smith Design/Build

18 ratings
10087 Tyler Court, Ste17, Ijamsville, MD 21754(301) 810-5247
Overview Reviews Projects
Print Share Add feedback

About this company

View all

J Allen Smith Design/Build

As a home remodeling contractor in the Maryland and Northwest DC area, we offer a personal and friendly approach. Moreover, we combine an unwavering commitment to quality, outstanding professionalism and a thorough knowledge of techniques and products appropriate for your remodeling or home improvement project. More

GuildQuality Member
Guildmember
Since 2010
Feedback Milestone
10 Consecutive Great Reviews
2019 - See more

Types of work

View all

Design build remodel (10)

Home remodeling (10)

Bathroom remodeling (2)

Projects

View all
  • All Projects
  • ONLY:
  • Reviews
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
J Allen Smith Design/Build

Review by

This is a long-overdue rating. We completed our renovation with J Allen Smith 2 years ago (summer 2017). Jesse's team (with Luis at the helm) gutted our entire, Cape Cod-style home - roof off, second floor gone, new foundation/pilings set... and then rebuilt it to be a proper 2-story. Believe me, it...
Mark as helpful

    • Comment

    Silver Spring, MD on Dec 16, 2018
    One parting thought, when homeowners ask you if they should move out during construction of a project this involved, you should say "yes" without reservation.
    Mark as helpful

    Comment on "Professional & Organized"

    Silver Spring, MD on Dec 16, 2018
    One of the factors that led us to go with J Allen Smith was the transparency of the process given by the detailed online portal and calendar to track our project. We were disappointed when this was discontinued.
    Mark as helpful

    Comment on "Communication"

    Silver Spring, MD on Dec 16, 2018
    The staff transitions created some challenges in our project.
    Mark as helpful

    Comment on "Clean & Safe"

    Silver Spring, MD on Dec 16, 2018
    We would not consider the final product to have been "turn-key". We had to do extensive deep cleaning before we could live in the new space, and had to clean regularly during construction.
    Mark as helpful

    Comment on "Area For Improvement"

    Silver Spring, MD on Dec 16, 2018
    Communication and project site cleaning. During the project and once the house was delivered, we invested significant time and effort in cleaning the house. The brick dust in the basement coated everything, was not cleaned by your staff, and required extensive effort by the homeowner and a third party...
    Mark as helpful

    Comment on "Area Of Satisfaction"

    Silver Spring, MD on Dec 16, 2018
    We are very happy with the end product, and appreciate the effort put into rectify the kitchen flooring issue.
    Mark as helpful

    Comment on "Current Referrals"

    Silver Spring, MD on Dec 16, 2018
    We have already given positive referrals to others.
    Mark as helpful

    Comment on "Lead Source"

    Silver Spring, MD on Dec 16, 2018
    Through friends
    Mark as helpful

    Comment on "Subcontractors Professionalism"

    Silver Spring, MD on Dec 16, 2018
    Overall they were all professional and courteous. However, some did smoke on the project site (this was addressed when mentioned to the project manager).
    Mark as helpful
    More reviews & comments

    Affiliations

    View all
    • GuildQuality
    • Better Business Bureau
    • National Association of the Remodeling Industry (NARI)

    More about J Allen Smith Design/Build

    As a GuildQuality Guildmember, J Allen Smith Design/Build relies on our customer surveying to help them deliver an exceptional customer experience.

    We have surveyed customers on behalf of J Allen Smith Design/Build in Washington, DC; Silver Spring, MD; Frederick, MD; Bethesda, MD; Arlington, VA; Potomac, MD; Gaithersburg, MD; Ijamsville, MD; Chevy Chase, MD; Germantown, MD; and 13 other cities in Virginia, District of Columbia and Maryland.

    In this report, J Allen Smith Design/Build has published a summary of the customer feedback they've received since they joined GuildQuality in November 2010. In that time, 59 out of 92 customers (64%) responded to a GuildQuality satisfaction survey, with the most recent response in July 2019.

    J Allen Smith Design/Build surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

    If you are a J Allen Smith Design/Build customer, and if J Allen Smith Design/Build completed work for you after November of 2010 but you haven't yet received a survey, please let us know.

    Flag this review

    Please give us a little more information:

    The review contains misspellings or improper grammar.

    The review contains objectionable language.

    Something else:

    Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.