The inception of Guardian Exteriors began over three decades ago. In 1979, Roberts Construction started off as a small, family-owned business based on personalized customer service specifically designed to meet the needs of every customer. Fast forward to today and our costumer-based business model has propelled us higher than ever before in the Roofing and Remodeling sector nationwide. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Guardian Exteriors relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Guardian Exteriors in Dallas, TX; Denton, TX; Frisco, TX; Abilene, TX; Garland, TX; Baton Rouge, LA; Duncanville, TX; Killeen, TX; Fort Worth, TX; Arlington, TX; and 72 other cities in Texas, Oklahoma, Tennessee, Mississippi, Louisiana, and 3 other states.
In this report, Guardian Exteriors has published a summary of the customer feedback they've received since they joined GuildQuality in January 2014. In that time, 103 out of 191 customers (54%) responded to a GuildQuality satisfaction survey, with the most recent response in December 2016.
Guardian Exteriors surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Guardian Exteriors customer, and if Guardian Exteriors completed work for you after January of 2014 but you haven't yet received a survey, please let us know.
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