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Downes Swimming Pool Company

19 ratings
725 W. University Dr, Arlington Heights, IL 60004(847) 398-7665
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About this company

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Downes Swimming Pool Company

Downes Swimming Pool Company designs, builds, restores, and maintains quality, in-ground Gunite (concrete) swimming pools in northern Illinois and nearby states. Downes has won 150+ Regional, 300+ Midwest, and 18 International industry awards – an unparalleled accomplishment in our geographic area. More important to us, our customers appreciate our work and dependability, and have rewarded us with over 95% maintenance renewal rates.

Types of work

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Pool remodel

Spa

Swimming pool

Most helpful reviews

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What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

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Downes Swimming Pool Company

Review by

The owners Mike Downes, and his father do an exceptional work. The team that serviced my pool did an exceptional job as well.
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    • Downes Swimming Pool Company

    Review by

    They're always there when you need them, which is really the most important thing when you are a pool owner; because things do go wrong. So you need to be with a company that will be there when you need them, and Downes does that.
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    • Downes Swimming Pool Company

    Review by

    They were amazing! We had a very hard time working with the village, and I never once had to go to the village myself. They handled everything for me, and really went to bat for us. The pool is gorgeous and we are very happy!
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    • Downes Swimming Pool Company

    Review by

    Top quality company. Highly recommend.
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    • Downes Swimming Pool Company

    Review by

    We have been extremely pleased with Downes Swimming Pool Company and the service they have provided us for the past eight years. We have found everyone throughout their entire company to be very professional, courteous and accommodating in every respect. From the initial design and construction of...
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    • Downes Swimming Pool Company

    Review by

    I have been with Downes Pool Company for fifteen years now since they built my pool. They are always there when I need them no matter what the request is. I wish other service people were half as good as them. I highly recommend them for building and maintaining a pool.
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    • Downes Swimming Pool Company

    Review by

    Great work-absolutely love the final product
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    • Downes Swimming Pool Company

    Review by

    We're now on our second pool with Downes - they are very responsive, and do a great job. If they could only make Chicago summers longer !
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    Answers from contractors near Arlington Heights, IL

    Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?

    Marty Brummel of M.K. Brummel PRO answered:

    Aug 28, 2015
    What wiring did they exactly "mess up"? Was it the circuit to power the equipment or the low voltage lines? Either way, they should have used care to keep things where they belonged. If it was going t ... read more
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    How much does a built-in cast iron tub (circa 1930) weigh?

    Nick Sannes of S.J. Janis Company, Inc. PRO answered:

    Jul 7, 2014
    I agree, 300+ is typical.
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