Downes Swimming Pool Company designs, builds, restores, and maintains quality, in-ground Gunite (concrete) swimming pools in northern Illinois and nearby states. Downes has won 150+ Regional, 300+ Midwest, and 18 International industry awards – an unparalleled accomplishment in our geographic area. More important to us, our customers appreciate our work and dependability, and have rewarded us with over 95% maintenance renewal rates.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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