Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by RUTH C.
COLUMBUS, OH, on Jun 01, 2021
I would highly recommend them. They provided good service and were excellent in everything.
Review by D.P.J.
, on May 09, 2020
They were fast, efficient, professional and thorough. They finished the process in a timely fashion as promised.
Review by Suresh K.
DUBLIN, OH, on Apr 04, 2020
Nikki and her team worked very well with us. They were always responsive and courteous.
Review by David T.
GAHANNA, OH, on Feb 19, 2020
It was very satisfying working with the whole process.
Review by Shirley G.
CINCINNATI, OH, on Dec 07, 2019
Rite Way was excellent in their customer service. They took care of me and my belongings. I am grateful for them.
Review by Clifford O.
LANCASTER, OH, on Oct 12, 2019
In your time of need, you need someone kind, friendly, and honest to be on your side. Rite-Way Restoration is not that company. As far as the two workers that came to my home, I gave them access to our entire home filled with antiques. They respected our property and belongings and were very trustworthy.
Review by Lily B.
Zanesville, OH, on Jul 15, 2019
They were very courteous, did the work very well and treated me fine.
Review by James F.
Johnstown, OH, on Jul 12, 2019
They came out immediately and they were very efficient and competent. They handled it in a timely manner and showed up when they said they would.
Review by Brenda R.
Lancaster, OH, on May 29, 2019
The whole process was very smooth for going through something like that! After having a house fire, Rite Way Restoration made it very easy and they were all very professional. They were always willing to help us out and answer any questions any time we needed them.
Review by Tonia M.
HILLIARD, OH, on Mar 18, 2019
Poor quality and unethical service. This process started January of 2018 due to a dishwasher that was installed incorrectly and water had leaked into our basement through the ceiling resulting in a mold issue, and to date the work is not completed. My whole kitchen needed replaced and work was needed...
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Answers from contractors near Columbus, OH
We had a new topcoat of asphalt installed on our driveway a few months ago. When could I or should I have it sealed?
Jason Clarke of Clarke Contractors, Inc. PRO answered:
Oct 4, 2017
Our contractors tell us 30-45 days after it can be sealed.
Any recommendation for water damage drywall?
Jason Clarke of Clarke Contractors, Inc. PRO answered:
Oct 4, 2017
Per ANSI/IICRC S500 Standards and Reference Guide.
"Restorers should consider drywall restoation when it can e verified that no structural integrity has been lost. Dywall can be restoragle if the wat ... read more
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