Macktown Construction is the state line’s leading residential construction contractor, specializing in custom homes, renovations and additions. More
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Macktown Construction relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Macktown Construction in Rockford, IL; Rockton, IL; Roscoe, IL; Loves Park, IL; Belvidere, IL; Prospect Heights, IL; Caledonia, IL; Oregon, IL; Cherry Valley, IL; and Byron, IL.
In this report, Macktown Construction has published a summary of the customer feedback they've received since they joined GuildQuality in March 2018. In that time, 7 out of 28 customers (25%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
Macktown Construction surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Macktown Construction customer, and if Macktown Construction completed work for you after March of 2018 but you haven't yet received a survey, please let us know.
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