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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Teresa W.
Madison, WI, on Jul 26, 2016
They did an awesome job. The neighbors have all commented on how professional the roof looks and how good of a cleanup they did.
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Answers from contractors near McFarland, WI
What separates one custom builder from the other?
Nick Sannes of S.J. Janis Company, Inc. PRO answered:
Aug 12, 2014
Communication is one of the big differences between custom builders. Lack of communication on simple items or steps can detrail a relationship and cause many headaches.
Among your "difficult customers" what are the things they do that makes them "difficult"?
Martha Fisher of Croixco Construction PRO answered:
Jul 20, 2014
Most people have different perceptions and expectations and ways of doing things. It is great when customers research the project they would like to have completed so they can form clear expectations ... read more
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