They did everything, and they cleaned up very well It is my third time having a roof done; they were the best. And they were very friendly.

They responded quickly to inquires for an estimate. They showed up early and completed the job in one day. That was amazing.

They were quick and efficient- did a nice job replacing our roof

Clean

Clean - My project (a re-roofing) was done in a day and the crew finished close to 7:15 pm - which was after sunset. They did their best to clean up that night, but also came back the next day and did a thorough clean of the property. I was so happy this 2nd trip was made because I have three pets that are often in the front and back yards and I wanted to be sure they wouldn't step on any rouge nails. I also thought it was great that there was a QC check that my sales rep administered roughly a week and a half after the completion of the re-roof. It allowed me to ask any construction related questions and there was another sweep of the property to pick up any materials that were not found the first and second times. You can tell that safety and cleanliness is a top priority for the Lanier team!

Recognized Excellence

Recognized Excellence - Frank Bullington, my sales rep, was extremely helpful. He was always available & happy to answer my numerous questions. This being the first time I'd gone through the roofing installation process he made all the steps as easy and convenient as possible. Additionally, we were out of town when initial installation dates were suggested by the ops team. Frank was easy to get in touch with and then quickly went back and discussed our situation with the operations department and subsequently had our date pushed back a week.

Areas Of Satisfaction

Areas Of Satisfaction - This was my first time going through the re-roofing process, so I appreciated the homeowners "what to expect during your installation" checklist.

Recognized Excellence

Recognized Excellence - Doug was the main person I dealt with but also all men on the job cordial and very nice.

Areas Of Satisfaction

Areas Of Satisfaction - They met all my expectations.

Recognized Excellence

Recognized Excellence - Chris did a great job. He was able to help with my insurance company and get what needed to be done. I want to give Chris a big Thank You for all you did. Y'all we're great to work with.

Recognized Excellence

Recognized Excellence - Doug during the quoting process gave me exactly what we were looking for. The entire installation team did a fantastic job on getting the roof done. Showed a lot of pride in their work with the results.

Recognized Excellence

Recognized Excellence - Everyone was great! Communication and expediency exceeded our expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They did everything in the contract and reached above my expectations. They met my expections in all areas.

Referral

Referral - I will call them for another roof installation for another home.

Recognized Excellence

Recognized Excellence - Doug Keel was very helpful in the estimating and contract process.

Areas Of Satisfaction

Areas Of Satisfaction - The crew was very professional and quiet! We were home during the roofing. The work was noisy, but the crew was very polite and quiet.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the sales represenative. He was super and coordinated everything with the insurance.

Additional Comments

Additional Comments - They did an overall good job.

G

Frank did a great job helping us getting our roof replaced.

Areas Of Satisfaction

Areas Of Satisfaction - Frank knew how to interact with the insurance company and handled that.

Recognized Excellence

Recognized Excellence - Frank, the salesman, was exceptional.

Recognized Excellence

Recognized Excellence - I would like to recognize Doug.

Areas Of Satisfaction

Areas Of Satisfaction - I was satisfied in all areas.

On time, on budget, efficient and disciplined work force, job site left clean. ,

Additional Comments

Additional Comments - I would recommend Lanier roofing for residential roof replacement.

Recognized Excellence

Recognized Excellence - Everybody involved with this project.....and the boss who came by for the final chat.

Areas Of Satisfaction

Areas Of Satisfaction - Well organized staff for every stage of the project. Sincerity in caring and effectively resolving issues quickly. They did what they said they would.

Recognized Excellence

Recognized Excellence - Doug Keel was honest, upfront, easily contacted and represented Lanier very professionally. Good job Doug thanks for all the help!

Recognized Excellence

Recognized Excellence - J. Alex Coleman and John were exceptional.

Areas Of Satisfaction

Areas Of Satisfaction - They met all expectations. It's not leaking anymore.

Areas Of Satisfaction

Areas Of Satisfaction - Very organized and cleaned up nicely

Recognized Excellence

Recognized Excellence - Frank was really good in the bidding process and getting back to me very timely. He also followed up the next day after work was completed to insure I was satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - The staff was professional, responsive, knowledgeable, didn't rush us, etc.

Recognized Excellence

Recognized Excellence - Chris did a great job checking on us, following up after the roof was installed. Herman McDuffie was also very professional and helpful by following up on a few areas after the installation.

Areas Of Satisfaction

Areas Of Satisfaction - I was pleased with the meeting with Chris and getting the business part work out. It was excellent.

Areas Of Satisfaction

Areas Of Satisfaction - They did the roof and solved the leaking issue, and the job was done right!

Recognized Excellence

Recognized Excellence - I would like to recognize the crew and Frank Bullington.

I was happy with their service and quality.

Areas Of Satisfaction

Areas Of Satisfaction - Their communication was good.

Recognized Excellence

Recognized Excellence - I was pleased with J. Alex Coleman.

I enjoyed working with Lanier Roofing and I would recommend them to anyone!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied working with Jerry and his crew. They were very professional.

Recognized Excellence

Recognized Excellence - I would like to recommend Jerry and this whole crew!