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Fresh Coat Painters of Rochester

7 ratings
Victor, NY 14564(585) 332-4833
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About this company

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Fresh Coat Painters of Rochester

GuildQuality Member
Guildmember
Since 2019
Feedback Milestone
5 Consecutive Great Reviews
2020 - See more

Types of work

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Exterior painting (23)

Interior painting (23)

Aging in place (2)

Bathroom remodeling (2)

Projects

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All project locations are approximate

Crew

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Darren Mungkhalodom

Victor, NY
Drywall repair and texture and House Painting
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Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.

Comments

In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.

Reviews

Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
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I was really impressed with how quickly they got it done. They said that they would take 2 weeks but they got it done in a week and a half. They pushed to finish it. They even came on a weekend.
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Comment on "Area Of Satisfaction"

Rochester, NY on Feb 22, 2020
Speed and timeliness of work.
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Comment

Fairport , NY on Mar 27, 2019
I was also impressed with Darren's itemized estimate for the painting work. He brought his computerwith him into our home and also explained how his business with his painters is a "partnership."I found that very rare in this day and age! Thank you, Darren and good luck!
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Comment on "Recognize Excellence"

Fairport , NY on Mar 27, 2019
I would like to recognize Jonathan and Nick for their special talents and taking such care with thepainting in a small area. They were neat and quick and very polite!
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Comment on "Area Of Satisfaction"

Fairport , NY on Mar 27, 2019
I was most impressed with Darren's accessibility...He was so easy to talk to on the phone, and I wasamazed that he answered the phone every time I called with a question...I only left a message once, andhe promptly returned my call...That is so rare these days!
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We just had Darren and his staff paint our kitchen. Their work was excellent! They took away our cabinetdoors and the doors came back feeling and looking as smooth as glass! Darren answered the phoneevery single time I called him...The best part is that I had forgotten that I had given him a deposit...

Response from Fresh Coat Painters of Rochester

Mar 27, 2019
Mary Pat, appreciate the kind words and it was a pleasure working with you. My team and i strive for excellence and customer happiness and satisfcation is our priority. Thank you for your business!
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Comment on "Area Of Satisfaction"

Henrietta , NY on Mar 25, 2019
Professional, detailed quote provided. Willingness to come back and repaint an area where I had inadvertently made a long scratch when rehanging art work.
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Comment on "Area Of Satisfaction"

Rochester , NY on Mar 12, 2019
We were moving in to a new place and had very little time. Darren and crew actually did the work the day after we contracted with them. Were profrssional, expert, and pleasant.
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Affiliations

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  • GuildQuality

More about Fresh Coat Painters of Rochester

As a GuildQuality Guildmember, Fresh Coat Painters of Rochester relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Fresh Coat Painters of Rochester in Rochester, NY; Fairport, NY; Pittsford, NY; Farmington, NY; Penn Yan, NY; Henrietta, NY; Sodus Point, NY; Geneva, NY; and Chili, NY.

In this report, Fresh Coat Painters of Rochester has published a summary of the customer feedback they've received since they joined GuildQuality in January 2019. In that time, 9 out of 23 customers (39%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2020.

Fresh Coat Painters of Rochester surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Fresh Coat Painters of Rochester customer, and if Fresh Coat Painters of Rochester completed work for you after January of 2019 but you haven't yet received a survey, please let us know.

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