Good evening, Denise.
I work for Beazer Homes, a national home builder, and would be happy to answer your question. While I don't know your specific situation I can address what we do. Depending upo ... read more
Yes, contact the installer. Hae them check it. Just from the sound, it could be anything from a bad heating element, malfunctioning thermostat, to being plumbed backward, to name a few. Either way som ... read more