Comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.- Most helpful
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Comment on "Area Of Satisfaction"
York, ME on
Oct 04, 2022
Men on job were competent and hard working. They clearly had experience working with the product before.Project manager kept us up to speed on progress. Our concerns were always promptly addressed.
Comment on "Area Of Satisfaction"
Bloomingburg, NY on
Jan 12, 2021
The professionalism, patient, and understanding. Also the quality of their work is top notch
Comment on "Area Of Satisfaction"
Pelham, NH on
Jul 23, 2020
I was most satisfied with the craftsmanship, communication, and their willingness to address concerns in a timely manner. They were very open to taking any questions or concerns we might have had. Before work started they were great at working with us to pick out everything we wanted. They gave us as...
Comment on "Area For Improvement"
Livonia, MI on
Jun 17, 2020
They did not fall short anywhere. On a scale from 1 to 10, I would give them a 100. Quality in all aspects was out of this world!!!!
Comment on "Why Did You Choose Us?"
Wellesley, MA on
Jun 16, 2020
They were highly recommended.
Comment on "Current Referrals"
Wellesley, MA on
Jun 16, 2020
They paid attention to detail. I was also satisfied with the quality of the work.
Comment on "Recognize Excellence"
Wellesley, MA on
Jun 16, 2020
Konor Dexter was excellent. He worked very hard. He is a great and bright young man. He was a pleasure to work with. I would also like to recognize Izzie. She did a good job.
Comment
Newton, MA on
Jun 11, 2020
If anyone needs masonry or chimney work, I will highly recommend G.F. Sprague.
Comment on "Why Did You Choose Us?"
Newton, MA on
Jun 11, 2020
I chose G.F. Sprague because of Mark. He was very professional and explained everything that we needed. From prior experience with other contractors, I was pleased with the information Mark provided. The work was done on a timely basis and pricing was fair. The reviews on G.F. Sprague were a big factor,...
Comment on "Area Of Satisfaction"
Newton, MA on
Jun 11, 2020
I was most satisfied with the work. It looks good. Their timelines and cleanliness were also satisfactory, and I appreciated that all questions were answered.
Comment on "Sales Knowledge"
Newton, MA on
Jun 11, 2020
He was very professional and excellent in providing all the information that was needed.
Comment on "Recognize Excellence"
Newton, MA on
Jun 11, 2020
I have to recognize Mark for his exceptional service. There were a couple of people in the office as well. Everyone was very professional and very knowledgable, but it all started with Mark.
Comment on "Area Of Satisfaction"
Waban, MA on
Jun 11, 2020
My roof does not leak and I am so thrilled about that.
Comment on "Recognize Excellence"
Waban, MA on
Jun 11, 2020
Steve took a lot of time with me to go over the drawings. I really appreciate his good work. Paul was the installer and he was on time and cleaned up. He was also a pleaser to talk to. I think the world of both of them.
Comment on "Quality Of Workmanship"
Waban, MA on
Jun 11, 2020
I do not have a leak anymore so I would love to give them a five.
Comment on "Why Did You Choose Us?"
Waban, MA on
Jun 11, 2020
This was the second time that G.F. Sprague came to work for me. I had prior work and it was a difficult leaking problem that went very well.
Comment on "Why Did You Choose Us?"
Wellesley, MA on
Jun 11, 2020
Prior favorable experience with the company.
Comment on "Area Of Satisfaction"
Wellesley, MA on
Jun 11, 2020
Able to solve old gutter drainage problems.
Comment on "Area Of Satisfaction"
Venice, FL on
Jun 10, 2020
Very professional. They put customers satisfaction first. From Joe the salesman to the installer. Happy with the job and whole experience. They have followed up with phone call to make sure everything’s ok.would use them again.
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