Selecting a reputable contractor can be challenging. For this reason, Certified Contractors Network provides homeowners with a variety of resources to help them choose the best contractor for their contracting job. Contractors that are members of CCN are the best in their industry and are committed to providing customers with superior quality of work and an exceptional contracting experience. Before hiring a contractor make sure to ask if they are a member of CCN to ensure your contractor will provide you with the quality of work, materials, and experience you deserve.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, CCN relies on our customer surveying to help them deliver an exceptional customer experience.
In this report, CCN has published a summary of the customer feedback they've received since they joined GuildQuality in July 2009. In that time, 22,446 out of 38,316 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in August 2017.
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