Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Betty M.
RAGLAND, AL, on Feb 05, 2020
They need to have more of a discussion with their client before beginning work.
Review by James W.
TRUSSVILLE, AL, on Feb 02, 2020
Very pleased with the service and work performed by Brookstone. Subs were awesome and delivered exactly what I asked (Dale did an amazing job on our sand in place hickory flooring). Would not hesitate to use Brookstone again (would demand that Alex Foreman was my project manager). I recommend without...
Review by James B.
Birmingham, AL, on Jan 15, 2020
They came back until I was satisfied with the job. They wanted me to love the work and keep me satisfied. They have great customer service.
Review by Jose M.
Moody, AL, on Apr 30, 2019
The staff and workers who did the job were wonderful.
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Answers from contractors near Bessemer, AL
We have 3 7-year old weeping willows that have suffered major tree damage. Should we try to restore them or start over?
Rob Owens of VTS Homes, Inc. PRO answered:
Jun 1, 2014
I highly recommend getting the opinion of a local arborist. If you have trouble finding one check with your local tree nursery or Botanical Garden for a referral. We have used one before and it was ... read more
Water is coming in through new overhead sewer conversion...how?
Rob Owens of VTS Homes, Inc. PRO answered:
Jun 1, 2014
You definitely should not have any leaking. I suggest you call a plumber to come look at the issue.
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