Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Betty M.
RAGLAND, AL, on Feb 05, 2020
They need to have more of a discussion with their client before beginning work.
Review by James W.
TRUSSVILLE, AL, on Feb 02, 2020
Very pleased with the service and work performed by Brookstone. Subs were awesome and delivered exactly what I asked (Dale did an amazing job on our sand in place hickory flooring). Would not hesitate to use Brookstone again (would demand that Alex Foreman was my project manager). I recommend without...
Review by James B.
Birmingham, AL, on Jan 15, 2020
They came back until I was satisfied with the job. They wanted me to love the work and keep me satisfied. They have great customer service.
Review by Jose M.
Moody, AL, on Apr 30, 2019
The staff and workers who did the job were wonderful.
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Answers from contractors near Bessemer, AL
Is a contractor responsible for returning things to their rightful state even if its out of the scope of their contract?
Mike McKay of Oak Alley Design Build Remodeling PRO answered:
Aug 10, 2015
I suggest you get the security company who monitors the system to repair it. They can tell you whether the electricians caused the damage. If so, send the bill to the electricians. In general, they sh ... read more
Water is coming in through new overhead sewer conversion...how?
Rob Owens of VTS Homes, Inc. PRO answered:
Jun 2, 2014
You definitely should not have any leaking. I suggest you call a plumber to come look at the issue.
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