Most helpful reviews
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Steven C.
MARYVILLE, TN, on May 27, 2020
I thoroughly enjoyed working with the whole crew. They were super professional and exceeded our expectations.
Review by Ronald W.
LOUDON, TN, on May 14, 2020
They were very professional and they got the job done in a timely manner. The supervisor came by every day to check on the project and make sure things were going well.
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Answers from contractors near Knoxville, TN
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Robert Johnson of Southern Home Improvement, LLC PRO answered:
Nov 29, 2016
In twenty years it only came up once. It was an old house and the owner knew it was substandard. It is taken for granted by most people that a house was built to code and still in sound condition. It ... read more
What are the phases of a kitchen remodel and in what order? How does the pricing of material and labor get explained in an estimate?
Robert Johnson of Southern Home Improvement, LLC PRO answered:
Jul 15, 2016
The above are two good, and siilar in approach answers, but there are two issues it seems no one includes:
1) If you house was built before 1978 it must be inspected by a certified contractor or lead ... read more
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