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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
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Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
Learn more about reviews and comments.Review by Mark R.
Cumberland, WI, on Aug 15, 2019
Response was immediate. Mold mitigation was the number one concern on their mind. Walls and ceilings were ripped open and fans dried out things immediately. My low rating is because I believe a slightly more surgical approach would have mitigated the mold without causing so much collateral damage.
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Answers from contractors near Lindstrom, MN
If you get it in writing that your roof installation will not be too heavy for the frame of your home, and a few months later your roof is sinking and the frame is cracking, is the roofer responsible?
Jim Myers of AASI Home Improvement Systems PRO answered:
Feb 21, 2018
Did you do diligence to see who you were dealing with? Was the roofer licensed or required to be by the state or local unit of governement? ? Was a permit pulled and the job inspected by a building of ... read more
what is the process to cancel contract with in the three day period? The paperwork is missing (unreadable) that information due to printing issues.
Tom Schiebout of Tomco Company PRO answered:
Apr 14, 2016
In MN. we have the same 3 day right to rescind. This is standardized form (written legibally) in type 10 bold letter type. My understanding, it is required to be given to the client if contract you si ... read more
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